The ever-evolving IT infrastructures in Businesses across the globe demand reliable and robust NOC to ensure that their network management system runs smoothly. But what exactly is NOC?
NOC stands for Network Operations Center, and it acts as the medium for the first point of contact in finding, isolating, and fixing IT and cloud infrastructure issues. The role of NOC Services for IT and cloud-based businesses is pivotal as it ensures that the business’s website, software, and cloud services are up-to-date and running with negligible downtime.
Since the age of machine learning, automation, etc., many organizations would like to expand their IT service management tools, software, and network management system to incorporate these technologies without hassle. Those NOC Tools and Software will not only prevent the downtime of their IT services but also enhance employee work distribution and encourage constructive work productivity.
However, correctly choosing and implementing IT management software and tools is challenging for businesses as many tools and software have different functionalities. This blog will discuss the best NOC tools and software in 2023 and “what parameters you should consider before choosing the right tool for your network management.
Why is NOC Important for Your Business?
Network Operations Center (NOC) is a critical part of network management for IT-based companies. A business that invests significantly in NOC has smoother operations across the department. Some of the benefits of NOC are as follows:
- With NOC, IT admins can easily install, troubleshoot, or patch various software stored in the network. By doing so, they can avoid possible downtime or any security threat that may arise from un-updated software.
- NOC ensures that network health is reported occasionally and there’s no delay in resolving network issues that may arise during operation.
- If you implement proper NOC in your network management system, you can get good antivirus support and reduce the threat of cyberattacks on your server.
- You can easily modify network configurations with the help of NOC tools to meet your business needs.
Top NOC Tools and Software in 2023
There are many NOC tools and software in the market. To prevent overstuffing this blog by mentioning every NOC IT management tool and software, we will only mention those at the top, which are the first choice of many IT companies in 2023.
SolarWinds
Solarwinds is a network monitoring and management system incorporating SNMP and WMI in their standard protocols to monitor IT and cloud infrastructure. Due to its autodiscovery abilities to compile an asset inventory to create a network topology map, it’s considered one of the best IT management software in the market.
However, this software has some backend issues that are yet to be fixed. Recently, its cloud has been compromised, which provoked a lot of security concerns among its clients. Furthermore, implementing SolarWinds in your network management is also expensive. For that, you must carefully examine if it’s the best network management software for your IT company before purchasing it.
Logic Monitor
It’s a cloud-based network monitoring software. Logic Monitor distinguishes itself from SolarWinds by running small programs and “collectors” on clients’ servers to interact with clients’ IT resources on the cloud. Also, you don’t have to be concerned about optimizing it as vendors do it for you.
Open NMS
Unlike other IT management software, Open NMS is an open-source IT management software and provides network management without demanding any licensing fees. All you have to pay is implementation fees to a network consultant. The prices are solely based on the nature of your infrastructure and its requirements.
BigPanda
If you want a network management tool or software that provides a prompt alert on any networking issues, you must try BigPanda. Due to its extensive functionality and compatibility, you can easily integrate your management tools into this cutting-edge IT management software.
Also, you don’t have to spend much on consultancy fees to implement it in your network management system, making it one of the world’s most exciting network management software.
Jira
Jira is a project management software that you can use for bug tracking, project management, etc. Apart from these functions, businesses have also used Jira as a warehouse automation tool. Due to its flexible use case, Jira can be implemented in various operations across the department in a business.
Service Now
Service Now is a cloud-based workflow automation platform, unlike IT management software and tools. You can implement it in your business operation to quickly raise tickets for changes, prompt alerts, etc.
The tools mentioned above are all the top network IT management software and other NOC tools that may help you improve your network management system. It is important that you understand what type of NOC tools does your MSP needs depending on your business needs, NOC team, budget for network management, and multiple other factors. Choosing the right set of NOC tools can take you a long way and make it easier to manage your is based on how popular software you use for your network management. It solely depends on your business needs, your NOC team, your budget for network management, etc.
