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# Infrassist Technologies: Grow your MSP business with white-label Managed IT services.  24/7 Noc services, Healp Desk, and migrations services—offer it all under your brand today!

## Sitemaps
[XML Sitemap](https://www.infrassist.com/sitemap_index.xml): Includes all crawlable and indexable pages.

## Posts
- [Securing Your Microsoft 365 Tenant: A Security Baseline for SMBs and Growing MSPs](https://www.infrassist.com/blog/microsoft-365-security-baseline/): So, you set up a Microsoft 365 tenant six months ago and now it looks nothing like the way it did on day one? Don’t let that surprise you.
- [10 Best RMM Tools for MSPs in 2026: Ranked and Compared](https://www.infrassist.com/blog/10-best-remote-monitoring-and-management-rmm-tools-msps-should-opt-for/): No RMM, no visibility. It’s that simple. Your platform is where alerts land, where patches move, where your team decides what fires to fight first. And it's what decides how much of that grunt work actually gets off your plate, and how much stays on it.
- [Firewall Migration Playbook: Switching Between Sophos, Fortinet, and Palo Alto Without Downtime](https://www.infrassist.com/blog/firewall-migration/): That’s why a successful firewall migration has less to do with the new firewall and more to do with understanding the old one.
- [The MSP Guide to IT Helpdesk SLAs: Best Practices and Effective Framework](https://www.infrassist.com/blog/helpdesk-sla-for-msps/): A well-structured helpdesk SLA is less of a legal safeguard and more of an operational playbook. It dictates how tickets are prioritized, who owns decisions during major incidents, when issues move through escalation tiers, and how performance gets measured when service reviews come around.
- [Top NOC Tools for MSPs in 2026: The Best Platforms for Monitoring, Automation, and ITSM](https://www.infrassist.com/blog/top-noc-tools-for-msps-in-2026-the-best-platforms-for-monitoring-automation-and-itsm/): That’s where NOC tools earn their place.
- [Building a Tighter MSP Tool Stack: A Category-by-Category Guide for 2026](https://www.infrassist.com/blog/blog-msp-tool-stack-guide-2026/): This guide cuts through that. Category by category, here is what a practical MSP tool stack looks like in 2026 and what you should factor in when choosing within each one.
- [How to Switch NOC Providers Without Service Disruption: A Migration Playbook for MSPs](https://www.infrassist.com/blog/switch-noc-providers/): Most MSPs don’t decide to switch NOC providers overnight. By the time that conversation happens, trust has already started to erode.
- [ConnectWise RMM vs NinjaOne vs Kaseya VSA: Which RMM Is Ideal for Modern MSPs?](https://www.infrassist.com/blog/connectwise-rmm-vs-ninjaone-vs-kaseya-vsa/): MSPs do not switch RMM tools often. When you do, you are retraining technicians, rebuilding automation, and explaining downtime to clients. Getting it right saves months of pain. Getting it wrong means revisiting every automation, every integration, and every technician workflow when you finally make the switch you should have made the first time.
- [7 Advanced RMM Automation Use Cases Every MSP Should Implement](https://www.infrassist.com/blog/rmm-automation/): Many MSPs believe they’re already leveraging automation because patching, monitoring, and maintenance run without technician involvement. However, these workflows barely scratch the surface of what modern RMM automation software can do.
- [The Best Managed Help Desk Services for Growing MSPs: Scaling Support Without Losing Control](https://www.infrassist.com/blog/best-managed-helpdesk-services/): Growth exposes weak support operations faster than most MSPs expect. For instance, ticket velocity increases, SLA compliance slips, and senior technicians get pulled into repetitive support work instead of high-value projects.
- [The Complete Guide to Outsourced NOC Support Services for Modern IT Teams](https://www.infrassist.com/blog/outsourced-noc-support-services/): At this point, outsourced NOC support starts making operational sense. After all, maintaining an internal follow-the-sun NOC with proper escalation coverage, monitoring discipline, and Tier 1/Tier 2 staffing costs far more than most mid-sized IT teams estimate.
- [Top Managed NOC Service Providers for MSPs in 2026](https://www.infrassist.com/blog/top-managed-noc-service-providers/): Choosing between managed NOC service providers usually comes down to operational fit. MSP environments move differently from internal enterprise IT teams. We are referring to handling faster ticket cycles, multi-client SLA pressure, constant context switching, and so on. The provider has to keep up without slowing workflows down.
- [Top 10 IT Help Desk Outsourcing Services Providers for SMEs in 2026](https://www.infrassist.com/blog/it-help-desk-outsourcing-services-providers/): Support queues that deal with after-hours tickets, escalation fatigue, SLA bleed, and hiring gaps are breaking faster than most internal teams can stabilize them.
- [RMM Migration Guide for MSPs and IT Teams](https://www.infrassist.com/blog/rmm-migration/): Besides, you will also find the common pitfalls when performing the RMM migration. 
- [Microsoft Azure Advantages in 2026 – A Practical 	Look at Pros, Cons, and Costs](https://www.infrassist.com/blog/microsoft-azure-advantages/): Choosing a cloud platform is one of those decisions that looks straightforward on paper and gets complicated fast in practice. The options are well-marketed, the feature lists overlap considerably, and the pricing models take real effort to compare accurately.
- [AWS to Azure Migration: What MSPs and IT Teams Need to Know Before Making the Switch](https://www.infrassist.com/blog/aws-to-azure-migration/): In 2026, businesses are rethinking where workloads should exist. Rising costs and complexity are pushing teams toward AWS to Azure migration. For many, AWS vs Azure pricing and tighter Microsoft integration make Azure a smarter fit.
- [Azure Virtual Desktop vs. Citrix vs. VMware Horizon vs Windows 365: Which VDI Platform Should Your Business Choose?](https://www.infrassist.com/blog/best-vdi-solutions/): This post cuts through that noise. Instead of just listing features, we’ll compare these top four virtualization platforms across performance, security, management, and cost so you can identify the best VDI solutions for your business without overcomplicating the decision.
- [In-House NOC vs. Outsourced NOC: Full Cost and Performance Comparison for MSPs](https://www.infrassist.com/blog/in-house-noc-vs-outsourced-noc-for-msp/): Picture this: You’re running a growing MSP. Clients are coming in, tickets are moving, revenue looks healthy.
- [GoDaddy Office 365 to Microsoft 365 Migration: The Gaps, The Risks, & Key Steps](https://www.infrassist.com/blog/godaddy-office-365-to-microsoft-365-migration/): The GoDaddy Office 365 to Microsoft 365 migration is a well-known process. Defederation, DNS, and mailbox migration each carry real consequences when handled carelessly.
- [Helpdesk KPIs Every MSP Should Track (and What Benchmarks to Aim For)](https://www.infrassist.com/blog/helpdesk-kpis/): This is where helpdesk KPIs and IT help desk metrics need a reset.
- [24/7 Firewall Monitoring: What It Covers and Why It’s Not Optional for Modern Businesses](https://www.infrassist.com/blog/24-7-firewall-monitoring/): 24/7 firewall monitoring is what turns static control into an active defense. The difference between the two is not just technical, but operational.
- [What is Included in Managed IT Services: Pros, Cons, and Best Practices](https://www.infrassist.com/blog/what-is-included-in-managed-it-services/): This moment usually prompts companies to start asking questions like, “What is managed IT services?” and whether external support could prevent these disruptions.
- [7 Types of Managed IT Services for Small Businesses to Future-Proof Operations in 2026](https://www.infrassist.com/blog/types-of-managed-it-services-for-small-businesses/): Managed IT services for small businesses plug this gap by acting as a steady, external backbone that keeps operations moving.
- [Building Fully Managed NOC Services: How Much Does It Cost Per Month for MSPs](https://www.infrassist.com/blog/fully-managed-noc-services-cost-per-month/): Understanding the fully managed NOC services cost per month can help MSPs make clearer decisions about scaling operations without overwhelming their teams. Let’s learn more about this in this post.
- [9 Azure Cloud Security Best Practices to Safeguard Your Business in 2026](https://www.infrassist.com/blog/azure-cloud-security-best-practices/): That’s exactly why following structured Azure cloud security best practices matters.
- [What is Microsoft Azure Cloud Service and How Does It Work?](https://www.infrassist.com/blog/what-is-microsoft-azure/): This is where Microsoft Azure Cloud Service usually comes up.
- [Top Managed Firewall Service Providers in 2026](https://www.infrassist.com/blog/top-managed-firewall-service/): The market tells the story. The global firewall-as-a-service industry is projected to reach $12.27 billion by 2030, growing at 22.3% annually. Organizations aren't just spending more on firewall tools — they're handing the management off entirely to people who do it full-time. But before jumping to the top managed firewall service providers worth considering in 2026, it's worth understanding what a proper managed firewall service actually covers.
- [What Managed IT Support Looks Like for Modern Accounting Firms](https://www.infrassist.com/blog/managed-it-services-for-accounting-firms/): This is what managed IT support should look like for accounting firms: structured, accountable, and built for environments where accuracy and trust are everything.
- [7 Capabilities Every Azure Managed Service Provider Should Offer in 2026](https://www.infrassist.com/blog/azure-managed-service-provider-capabilities/): No wonder, expectations from an Azure Managed Service Provider have changed!
- [Common Azure Cost Mistakes and How to Fix Them](https://www.infrassist.com/blog/common-azure-cost-mistakes/): Azure cost mistakes cost businesses more than they think. According to Flexera’s 2024 State of the Cloud Report, organizations waste an average of 32% of their cloud spend. A large share of that waste often sits in Microsoft Azure.
- [When Businesses Need Azure Cloud Consulting and What to Expect](https://www.infrassist.com/blog/azure-cloud-consulting/): This is where Azure cloud consulting matters.
- [Azure Cloud Migration Best Practices in 2026 – A Complete Checklist](https://www.infrassist.com/blog/azure-cloud-migration-best-practices/): But a proper migration is rarely as simple as copying files and flipping a switch. Azure Cloud Migration can surprise you, and if you’re not prepared, you might not like what you get.
- [Top 10 Azure Managed Service Providers in 2026](https://www.infrassist.com/blog/top-azure-managed-service-providers/): Moving to Azure Cloud is one thing. Getting consistent value out of it is a different conversation. Infrastructure upkeep, cloud cost management, security governance, end-user support — the operational load is real, and most internal IT teams are already stretched. That is where a good Azure managed service provider comes in.
- [A Practical Guide to the 10 Best Managed IT Service Providers in 2026](https://www.infrassist.com/blog/best-managed-it-services/): By 2026, managed IT services have become part of everyday business reality, especially for MSPs who see the gaps up close. Client environments are layered, spread out, and rarely simple anymore. One missed alert or delayed response can ripple across users, systems, and revenue.
- [Managed IT Services as a Business Ally: A Practical Guide for Modern Teams](https://www.infrassist.com/blog/managed-it-services-as-a-business-ally/): Managed IT services exist because this approach no longer works. Teams need reliable systems, basic structure, and support they can count on. They also need to avoid overloading internal staff with work that never seems to end.
- [Azure Managed Services: What They Are and When You Need Them](https://www.infrassist.com/blog/azure-managed-services-guide/): Microsoft Azure Managed Services shift that operational burden from your internal team to Microsoft and its partner ecosystem through automated systems backed by Azure experts. This fundamentally changes how you allocate your technical resources and how quickly you can act on business opportunities. 
- [Top NOC Challenges MSPs Face and How White Label Partners Help](https://www.infrassist.com/blog/top-noc-challenges/): Running a NOC sounds pretty straightforward until you actually get down to doing it and realize that it can be perplexing and demanding. After all, breakdown alerts do not adhere to office hours. Clients, however, do expect prompt answers and updates. All of this can leave your team overworked and burnt out.
- [What to Look for When Outsourcing NOC: 7 Must Have Criteria](https://www.infrassist.com/blog/what-to-look-for-when-outsourcing-noc/): Outsourcing your NOC is no mean task. It affects uptime, response times, customer trust, and your team’s sanity. When it works, operations remain stable and running. When it doesn’t, systems start to fail, tickets pile up, alerts get missed, and clients and users start asking questions you don’t have answers to.
- [What Is Microsoft Modern Workplace? A Complete Guide to Digital Transformation](https://www.infrassist.com/blog/microsoft-modern-workplace/): Microsoft Modern Workplace addresses this, though not how most companies expect. This isn't about deploying new software packages. It's about rethinking how work happens when "the office" in modern day means wherever employees are that day. 
- [Top 10 White Label Managed IT Service Providers](https://www.infrassist.com/blog/top-white-label-managed-it-service-providers/): With demand for managed IT services on the rise, many MSPs are choosing white label managed IT services partnerships. These partnerships let them offer quality IT support while keeping their brand front and center, without the need to add more headcount or manage the technical side themselves.
- [8 Key Elements of Network Management That Every MSP Should Know About](https://www.infrassist.com/blog/key-elements-of-network-management-for-msps/): This is why MSPs don’t get to treat network management like a side quest; it’s the main mission. When the network is up and running, every tool clients use feels fast, stable, and secure. But when it isn’t, suddenly the MSP becomes responsible for it all.
- [Outsourced IT Helpdesk Support: The Real Value for Growing Businesses](https://www.infrassist.com/blog/outsourced-it-helpdesk-support/): Fortunately, an outsourced IT helpdesk can save the day. With outsourced IT helpdesk support,  businesses get dedicated tech support without hiring full-time staff.
- [Top Incident Management Best Practices for 2026](https://www.infrassist.com/blog/incident-management-best-practices/): A solid incident management strategy can turn this kind of chaos into calm. But the truth is, too many teams still rely on clunky old playbooks and patchwork fixes that simply don’t cut it anymore. In 2025, speed, clarity, and trust are everything.
- [Azure Site Recovery vs. Traditional DR: Real Comparison & Cost Analysis](https://www.infrassist.com/blog/azure-site-recovery-vs-traditional-disaster-recovery/): Azure Site Recovery changes how this conversation goes. Your clients get real protection for 40-60% less money. No hardware purchases, no secondary datacenter lease, and systems come back online in 15 minutes instead of half a day.
- [8 Azure Migration Tools for Seamless Cloud Transition](https://www.infrassist.com/blog/azure-migration-tools/): This post will walk you through the essential Microsoft Azure migration tools and how they simplify each step of the process, from assessment to cut-over to optimization. We’ll also see which tools to pick for specific scenarios, how they plug critical gaps (discovery, dependency mapping, or data transfer), and why they reduce risk and downtime.
- [Microsoft 365 Copilot Implementation Guide: Why Readiness Matters More Than Speed](https://www.infrassist.com/blog/microsoft-365-copilot-implementation-guide/): Nearly 70% of the Fortune 500 now use Microsoft 365 Copilot, and the momentum continues building. This isn't experimental technology. In fact, it is production-ready AI transforming how knowledge workers operate.
- [NOC Monitoring for Growth: How MSPs Can Stay Ahead As the Network Expands](https://www.infrassist.com/blog/noc-monitoring/): NOC monitoring matters for more reasons than you’d think. There comes a time in every organization when their MSP and IT teams hit the proverbial wall due to overwhelming workloads. As your client list grows, so do devices, endpoints, alerts, tickets, and vulnerabilities.
- [Mastering Service Level Management – A Practical Guide for Managed IT Service Businesses](https://www.infrassist.com/blog/service-level-management-guide-for-msps/): Service level management, or SLM, is simply about connecting what the client expects with what the team does every day. It helps NOC staff know which alerts to act on first, who owns each task, and how performance is tracked.
- [How to Improve Your MSP Help Desk: 7 Proven Strategies](https://www.infrassist.com/blog/how-to-improve-your-msp-help-desk-7-proven-strategies/): Your MSP help desk is ground zero for every technical problem clients have. Basically, you're their IT team, just not sitting in their office.
- [G Suite to Zoho Mail Migration in 2025: Complete Guide for Indian Businesses](https://www.infrassist.com/blog/g-suite-to-zoho-mail-migration/): This isn't about nationalism, though. Gmail to Zoho Mail migration is accelerating because of cold, hard business logic. Companies checked their subscription costs, asked where their data actually resides, and realized they'd been hemorrhaging money for features they never use.
- [Office 365 Tenant-to-Tenant Migration: What You Need to Know](https://www.infrassist.com/blog/office-365-tenant-to-tenant-migration/): A tenant-to-tenant migration isn’t just about relocating mailboxes to a new tenant. You’re moving users, Teams, SharePoint sites, and files. In other words, basically everything people touch every day. Get it wrong, and meetings vanish, chats disappear, and permissions break. People notice fast.
- [The Strategic Edge of Managed IT Services for Modern Businesses](https://www.infrassist.com/blog/managed-it-services/): This guide explains the mechanics of managed IT services, their benefits, and the range of service models available. It also weighs the challenges, while using practical examples to substantiate why adoption is accelerating across organizations of all sizes.
- [How Azure Migration Enhances Operational Efficiency and ROI](https://www.infrassist.com/blog/how-azure-migration-enhances-operational-efficiency-and-roi/): Technology decisions today are financial decisions as much as operational ones. In fact, a Forrester Total Economic Impact study found that organizations adopting Azure Arc achieved a 304% ROI within three years, underlining that cloud migration is not just a technical choice, it is a major & strategic financial decision.
- [Managed Helpdesk Services vs. In-House IT Support: Where Businesses Actually Draw the Line](https://www.infrassist.com/blog/managed-helpdesk-services-vs-in-house-it/): Every company leans on its IT helpdesk more than it admits. It’s the front door for every complaint: I can’t log in, the VPN just died, my laptop won’t connect to Wi-Fi. The smaller the issue looks, the bigger the productivity hit if it continues to persist. And it doesn’t matter how advanced your infrastructure is, if the helpdesk fails, people notice. 
- [Exploiting Microsoft 365 Direct Send: The Growing Risk of Internal Phishing](https://www.infrassist.com/blog/exploiting-microsoft-365-direct-send-the-growing-risk-of-internal-phishing/): Internal email trust is one of the most valuable yet fragile assets in an organization. Employees rarely doubt a message that looks like it came from their own manager, finance desk, or IT team. Attackers are now exploiting Microsoft 365’s Direct Send feature to erode this trust at scale.
- [Why Migrate to Microsoft 365? Top Benefits for Businesses](https://www.infrassist.com/blog/migrate-to-microsoft-365/): That’s where Microsoft 365 comes in. It’s not just an email replacement or a subscription for Word and Excel. For businesses that want to grow, it’s a secure, integrated operating environment that brings governance and productivity under one roof. Migrating to Microsoft 365 is less about adopting new software and more about running the business on infrastructure designed for scale.
- [7 Signs Your MSP Needs to Provide 24/7 IT Support in an Always-On World](https://www.infrassist.com/blog/7-signs-your-msp-needs-24x7-noc-solutions/): That’s the moment when NOC services for MSPs stop being a “someday” option and start looking like the only sensible way forward.
- [On-Prem to Azure Migration: Key Benefits, Preparation & Step-by-Step Guide](https://www.infrassist.com/blog/on-prem-to-azure-migration/): It’s not a good idea to dive straight into Azure cloud migration without understanding your existing setup: apps, databases, their connections -- you risk hitting snags later. And those snags can slow you down, cost extra money, or worse, cause outages.
- [Integrating Office 365 with Odoo CRM (Online & On-Premises) – A Practical Guide](https://www.infrassist.com/blog/how-to-integrate-office-365-with-odoo-crm/): Odoo CRM is a widely adopted business application platform for managing leads, sales pipeline, project management, and day-to-day business functions. And if your organization uses Microsoft Office 365 for business emails, keeping the two well-integrated can go a long way in ensuring smooth and efficient operations. 
- [Why Migrating from Google Workspace to Microsoft 365 Is a Smart Move in 2025](https://www.infrassist.com/blog/migrating-from-google-workspace-to-microsoft-365/): For organizations that have begun to outpace the limits of Google Workspace, the shift to Microsoft 365 isn’t a question of if, it’s a matter of strategic timing.
- [How Does NOC as a Service Work? A 2025 Guide for Forward-Thinking MSPs](https://www.infrassist.com/blog/noc-as-a-service-guide/): As client systems scale and complexity grows, the workload rarely moves in sync with the size of your team. That’s where NOC as a Service or NOCaaS enters the picture.
- [Why NOC Services in 2025 Are Critical for MSPs and How to Implement Them](https://www.infrassist.com/blog/noc-services/): For MSPs, 24x7 uptime isn’t optional, it’s what your clients expect and your SLAs demand. NOC services help you meet that expectation, not just by monitoring systems but by managing incidents, proactively responding to alerts, and scaling support across client environments.
- [What Is Azure Migrate Used for? – A Brief and Quick Guide](https://www.infrassist.com/blog/what-is-azure-migrate/): However, migrating to Microsoft Azure can seem daunting; especially when juggling performance requirements, budget constraints, security concerns and more. That’s where Azure Migrate steps in. 
- [What is Microsoft Purview? Benefits, Features & Use Cases Explained](https://www.infrassist.com/blog/microsoft-purview/): Microsoft Purview emerges as a powerful cloud-based platform that helps businesses take control of their data landscape. From IT and legal to analytics and compliance, it empowers teams across the board to access, govern, and collaborate on data securely and intelligently.
- [Business Benefits of Office 365 Migration in 2025](https://www.infrassist.com/blog/business-benefits-of-office-365-migration/): Let’s walk through what Office 365 Migration Services really mean, how it makes life easier for small businesses, and why now is the ideal moment to make the leap.
- [Azure vs. AWS: Which Cloud Platform Is Best for Your Business in 2025?](https://www.infrassist.com/blog/azure-vs-aws/): Amazon Web Services (AWS) and Microsoft Azure are the market leaders in cloud computing, both offering a variety of services that cater to different business needs. It is now a necessary decision for business firms to choose the right cloud platform in order to survive the competition.
- [How to Delete Items in a SharePoint List using Power Automate](https://www.infrassist.com/blog/how-to-delete-items-in-a-sharepoint-list-using-power-automate/): SharePoint lists are widely used for storing structured data, but over time, they can accumulate outdated or unnecessary entries. Manually cleaning up a list or deleting large numbers of items can be time-consuming and inefficient. 
- [Top 10 IT Help Desk Outsourcing Services Providers for Small and Medium Enterprises in 2025](https://www.infrassist.com/blog/it-help-desk-outsourcing-services/): In today's fast-paced digital world, small and medium-sized enterprises (SMEs) must meet growing IT needs, but they often lack the internal resources needed to do so. IT help desk outsourcing can assist with that by offering availability for customers and address their IT issue promptly without breaking the bank.
- [Essential Azure Cloud Migration Tools for a Smooth Cloud Transition](https://www.infrassist.com/blog/azure-cloud-migration-tool/): Microsoft provides a range of Azure migration services that address everything from pre-migration analysis to post-migration optimization with technologies and tools that can help ease and, in most cases, fully automate moving workloads to the Azure cloud. Let’s go over the key resources you'll need for every stage of your Azure migration, beginning with planning, evaluation, and data migration
- [Next-Gen Help Desk for MSPs: AI, Automation & Always-On Support](https://www.infrassist.com/blog/help-desk-for-msps/): Are you using Automation in your help desk? If not, why? Managed Service Providers (MSPs) are at the forefront of IT support, and with businesses relying more on cloud services and remote workforces, traditional help desks are struggling to keep up. Clients these days demand proactiveness, faster response times, and smarter troubleshooting—all while MSPs juggle to optimize their costs and scale services.
- [The Myths of Outsourcing: Why MSPs Should Rethink Their Approach](https://www.infrassist.com/blog/outsourced-managed-it-services-why-msps-should-rethink-their-approach/): As businesses increasingly demand round-the-clock IT support, faster resolutions, and expertise in multiple domains, MSPs are under pressure to scale their operations. But how do you do that without overstretching resources? This is where outsourcing enters the conversation.
- [The Ultimate Guide to Choosing the Right Outsourcing Partner for Your MSP](https://www.infrassist.com/blog/choosing-the-right-outsourcing-partner-for-your-msp/): It's not easy to run a Managed Service Provider (MSP) firm.  Your team might easily get overburdened with client management, problem-solving, and ensuring excellent service quality.  This is where outsourcing comes in—not as a way to replace your team but as a strategic move to optimize operations and scale your business. 
- [NOC vs Helpdesk for MSPs: The Difference and How to Make the Right Choice](https://www.infrassist.com/blog/noc-vs-helpdesk-for-msps/): NOC and Helpdesk - two terms that often go hand-in-hand, leading to a confusion and a blurred boundary on the difference between the two. There may be services that overlap, but they vary on the complexity of the IT issue. While NOC is more about proactive monitoring and alerting,  Help desk services for msp are about troubleshooting and deals with complex issues.
- [How to Choose the Right Azure Migration Services and Service Provider?](https://www.infrassist.com/blog/azure-migration-services/): The cloud market is booming, with Gartner predicting that over 85% of organizations will adopt a cloud-first approach by 2025 and 97% of IT leaders planning to expand their cloud systems. As businesses increasingly embrace cloud transformation, Azure migration has become a critical priority for organizations that seek scalability and cost optimization. For Managed Service Providers (MSPs), understanding how to choose the right Azure migration services is essential for delivering seamless migrations.
- [Microsoft 365 Migration Services: Costs and Risks to Consider](https://www.infrassist.com/blog/microsoft-365-migration-services-costs/): Migrating to Microsoft 365 (M365) has become an increasingly popular choice for organizations that are looking to enhance productivity and collaboration. A one-stop comprehensive suite which offers robust tools such as Teams, SharePoint, Outlook, and OneDrive seem fascinating, but Migrating to Microsoft 365 (M365) comes with its own challenges.
- [Haven’t Transitioned Into an MSSP Yet? Here’s Why It’s High Time That You Should](https://www.infrassist.com/blog/transition-from-being-an-msp-to-an-mssp/): Cybersecurity—a term that has been increasingly doing the rounds over the past few years—has evolved to keep pace with the rise of new and sophisticated attacks. While most IT Managed Service Providers (MSPs) excel in IT infrastructure management, there’s an important question to ask: are we placing equal emphasis on cybersecurity? This gap demands attention because cybersecurity is not just about IT anymore; it is a necessity that has transcended it to be a part of business resilience and growth strategy. This blog discusses the increasing demand for cybersecurity services and how it has become inevitable and can benefit if you transition from an MSP to a Managed Security Services Provider (MSSP). 
- [Managed NOC Services for MSPs: A Complete Guide 2025](https://www.infrassist.com/blog/managed-noc-services-guide/): For an IT Managed Service Provider (MSP), maintaining a reliable IT infrastructure is the cornerstone of success. With businesses wanting uninterrupted IT services, NOC services have become an integral offering of MSPs. If you haven’t added NOC services to your list of offerings, here’s a NOC 101 guide that explores what NOC services for MSPs are, its importance and what it comprises of. The guide also covers challenges you as an MSP could face when providing these services followed by the critical decision of whether outsourced NOC services for MSPs would be a more feasible option than an in-house NOC.
- [How to Export a User’s Mailbox From Google Workspace Using Google Vault](https://www.infrassist.com/blog/mailbox-from-google-workspace-using-google-vault/): Google Vault is a powerful tool for exporting, managing, and searching data from Google Workspace. Whether you need to comply with legal requirements, conduct eDiscovery, or simply archive emails, exporting a user’s mailbox using Google Vault is a straightforward process. Here’s a quick step-by-step guide on how to do it.
- [How to Create an IMAP Migration Endpoint in the Exchange Admin Center](https://www.infrassist.com/blog/how-to-create-an-imap-migration-endpoint-in-the-exchange-admin-center/): Migrating emails from one platform to another is a critical step for businesses. But thanks to an IMAP migration endpoint, the process becomes quite manageable.
- [The Importance of Customer Service in the MSP Industry](https://www.infrassist.com/blog/the-importance-of-customer-service-in-the-msp-industry/): Delivering exceptional service goes beyond just meeting technical needs; it involves creating a transparent and responsive environment. It's about delivering positive customer service through every stage of “the customer journey”. By understanding their journey, businesses can anticipate needs, address pain points, and ensure a smooth transition at every stage. Let’s delve into some strategies that you as an MSP can implement to enhance customer experience and build long-term relationships with your clients.
- [How a Master MSP can Add Value to Your MSP Business](https://www.infrassist.com/blog/how-a-master-msp-can-add-value-to-your-msp-business/): IT has been evolving exponentially over the past two decades and there’s no stopping it. But as demand for tech rises, so does the demand and need for tech expertise. In order to run an efficient, and secure IT infrastructure, many businesses turn to Managed Service Providers (MSPs). But many MSPs often face the challenge of balancing growing client demands with efficient and secure IT operations. This is where white label MSP services from a "Master MSP" like us, comes into play.
- [How to Set OneDrive Storage Limit for Users](https://www.infrassist.com/blog/how-to-set-onedrive-storage-limit-for-users/): Step 3: Now, select the user whose OneDrive storage limit you want to set by clicking their name.
- [Why Your MSP Needs a White Label Help Desk Partner: The Smart Way to Scale Support](https://www.infrassist.com/blog/why-your-msp-needs-a-white-label-helpdesk-partner/): MSPs (Managed Service Providers) are the backbone of the modern IT industry. It wouldn't be erroneous to claim this. As an MSP, your IT support services to your customers extend beyond network maintenance. It includes 24/7 support, security, backup, recovery, cloud migration and management, and much more, with extended helpdesk coverage being a significant offering. All your customers expect from you is to support and solve when there’s an IT situation or something isn’t working.
- [Why and How to Set Up External Email Warnings in Microsoft 365](https://www.infrassist.com/blog/why-and-how-to-set-up-external-email-warnings/): Have you ever clicked on an email thinking it was from a colleague or someone you know, only to realize later that it was from someone outside your organization. Email-based security threats like phishing attacks or business email compromise have been increasingly common lately.
- [Why Outsourcing Your NOC Can Be a Strategic Move?](https://www.infrassist.com/blog/why-outsourcing-your-noc-can-be-a-strategic-move/): Your MSP might be capable of overcoming those barriers by employing and deploying relevant resources. However, one easy, flexible, effective, and economical way is to hire a reliable white label NOC service provider.
- [Outsourced NOC Support Services – Benefits and Choosing the Right Partner](https://www.infrassist.com/blog/factors-and-benefits-outsourced-noc-support-services/): In today’s fast-paced IT landscape, Network Operations Center (NOC) support services are essential for ensuring stable, secure, and high-performing networks. As your MSP grows and you take on multiple clients, the complexity of managing NOC services increases — making strategic decisions that support both your business and your customers more important than ever. 
- [5 Essential Security Requirements for a Modern Network Operations Center (NOC)](https://www.infrassist.com/blog/network-operations-center-noc/): Modern-day businesses inhibit cutting-edge IT technologies to compete with their competitors and cater to their customers' needs promptly. The inclusion of advanced IT technologies requires businesses to invest in proper network security and network management systems. The tracking and management of advanced IT systems become possible by building a modern Network Operation Center (NOC) support team.
- [Virtual Environment Restoration Best Practices: A Comprehensive Guide with Altaro VM Backup](https://www.infrassist.com/blog/virtual-environment-restoration-best-practices-a-comprehensive-guide-with-altaro-vm-backup/): Virtual Environment Restoration Best Practices: A Comprehensive Guide with Altaro VM Backup
- [Master Your Productivity: A Comprehensive Guide to Scheduling Recurring Emails in Outlook 365](https://www.infrassist.com/blog/master-your-productivity-a-comprehensive-guide-to-scheduling-recurring-emails-in-outlook-365/): Microsoft Outlook is the most widely used email tool in the world & is mainly used by business professionals who send emails and have advanced security needs.
- [Mastering Office 365 Security with Attack Simulator: A Comprehensive Guide](https://www.infrassist.com/blog/mastering-office-365-security-with-attack-simulator-a-comprehensive-guide/): In today's world, cyber-attacks are becoming more and more sophisticated, and businesses need to take proactive steps to protect themselves. One of the ways to do this is by using Attack Simulator in Office 365.
- [Automate to Elevate: Your Complete IT Process Automation Tutorial](https://www.infrassist.com/blog/automate-to-elevate-your-complete-it-process-automation-tutorial/): A contemporary organization has dozens of everyday IT processes. To address a basic service request or raised ticket, you or your team members must do a number of easy, yet boring, steps. And when there are hundreds of raised tickets or service requests every day, every day for a year, it's simple to become disoriented. This is why the notion of IT process automation has gained traction. It enables you to decrease the amount of manual procedures by automating some workflows, reducing the possibility of human mistakes.
- [Boost Hidden Potential: Master Pagefile Configuration for Optimal Performance](https://www.infrassist.com/blog/boost-hidden-potential-master-pagefile-configuration-for-optimal-performance/): Page files serve the purpose of enabling the system to free up physical memory by removing infrequently accessed modified pages, allowing more efficient use of physical memory for frequently accessed pages. For servers and desktops, it is recommended to utilize two "windows-managed" pagefiles, which require an additional partition to be available for this purpose.
- [Beyond the Fundamentals: The Definitive NOC Best Practices Handbook](https://www.infrassist.com/blog/beyond-the-fundamentals-the-definitive-noc-best-practices-handbook/): The Network Operations Centre (NOC) is in charge of network monitoring, incident response, and other network operations tasks, and you wish to improve its performance.
- [How to Solve the Error – SIGN IN REQUIRED in Office Applications](https://www.infrassist.com/blog/how-to-solve-the-error-sign-in-required-in-office-applications/): This way you can fix this issue of SIGN IN REQUIRED in office applications.
- [A Path to NOC Mastery: Improve Operations Through Proven Practices](https://www.infrassist.com/blog/a-path-to-noc-mastery-improve-operations-through-proven-practices/): The Network Operations Centre (NOC) is in charge of network monitoring, incident response, and other network operations tasks, and you wish to improve its performance.
- [Demystifying ‘Your Connection is Not Private’: Understanding and Resolving Website Security Issues](https://www.infrassist.com/blog/demystifying-your-connection-is-not-private-understanding-and-resolving-website-security-issues/): Some browsers may complain about an invalid certificate and block you when you try to visit a regular page even when the site has an SSL certificate installed. Apparently, the security of any website depends on whether the certificate is from one of the trusted authorities. Some browsers will let you go through after clicking on the Accept and Continue buttons but in some situations, they may not even give you an option to Continue.
- [Harnessing the Power of Microsoft Azure with Artificial Intelligence](https://www.infrassist.com/blog/harnessing-the-power-of-microsoft-azure-with-artificial-intelligence/): In today’s digital landscape, the combination of cloud computing and artificial intelligence (AI) has revolutionized the way businesses operate and innovate. Among the leading cloud platforms, Microsoft Azure stands out as a comprehensive and robust solution that empowers organizations to leverage AI capabilities and drive transformative outcomes. Azure's integration of AI services and tools provides businesses with the means to extract valuable insights, automate processes, and create intelligent applications. In this blog, we will explore the key features and benefits of Microsoft Azure in conjunction with AI, highlighting the immense potential it offers to businesses across various industries:
- [From Tier 0 to Tier 4: Maximizing IT Support Efficiency in Your Help Desk](https://www.infrassist.com/blog/from-tier-0-to-tier-4-maximizing-it-support-efficiency-in-your-help-desk/): Any technical help provided to people or businesses supporting hardware or software is referred to as IT support in its broadest sense. It usually focuses on assisting a user in troubleshooting a specific problem. To provide this assistance, a tech support representative frequently needs sensitive access to the user's (or organization's) network or device.
- [Elevating Customer Service: Unlocking the Power of a Managed Help Desk](https://www.infrassist.com/blog/elevating-customer-service-unlocking-the-power-of-a-managed-help-desk/): Organizations today rely primarily on information technology (IT) to manage their operations. However, the fast advancement of technology has increased the complexity and problems for IT departments. As a result, businesses are seeking methods to increase productivity while decreasing expenses. Outsourcing work and utilizing managed help desk or service desk services or software tools is one approach to achieving these objectives.
- [Unlocking OpenVPN: A Guide to Bypass Cipher and TLS Errors for Seamless Connections](https://www.infrassist.com/blog/unlocking-openvpn-a-guide-to-bypass-cipher-and-tls-errors-for-seamless-connections/): With the newer versions of OpenVPN (esp. 2.6), the older versions of TLS and encryption protocols are not supported by default. Although it is always the better option to update the VPN config to match with the latest security protocols, it is not always possible to do that without sufficient planning as changing the OpenVPN configuration means every single user needs to re-download the configuration file for their connection to work. And that required extensive planning and discussions which takes very long to complete.
- [Enhancing Efficiency: Exploring the Definition, Benefits, and Tools of MSP Ticketing Systems](https://www.infrassist.com/blog/enhancing-efficiency-exploring-the-definition-benefits-and-tools-of-msp-ticketing-systems/): In today's digitally-inclined companies, MSP helpdesk plays a significant role, from onboarding, from onboarding and installation to security and seamless integration. This is why, regardless of size, most firms today use the services of a Managed IT Service Provider or IT MSP. This is especially important for firms developing to the point where a centralized IT management staff cannot offer enough coverage. As a result, there is a greater demand for software and SaaS infrastructure to assist them in providing more dependable and quick service.
- [Mastering Self-Service Password Reset & Password Writeback: Azure AD Troubleshooting Guide](https://www.infrassist.com/blog/mastering-self-service-password-reset-password-writeback-azure-ad-troubleshooting-guide/): Forgotten password Or Account Lockout?
- [How to use Email Log Search to find Email Messages in Google Workspace Admin](https://www.infrassist.com/blog/how-to-use-email-log-search-to-find-email-messages-in-google-workspace-admin/): Use Email Log Search (ELS) to find and review email messages that people in your organization send and receive. You can find all messages, or search for specific messages by sender, date, or message ID. You can optionally download your ELS results to Google Sheets or .csv file.
- [Streamlining Patch Management: Efficiency Tips for MSPs](https://www.infrassist.com/blog/streamlining-patch-management-efficiency-tips-for-msps/): A robust patch-management process that involves routine patch installation promptly is the most effective strategy to avoid a patching security compromise, with time being the essential concern.
- [Maximizing Efficiency: How Network Maintenance Services Enhance Business Performance](https://www.infrassist.com/blog/maximizing-efficiency-how-network-maintenance-services-enhance-business-performance/): Like with vehicle, home, and building maintenance, your network occasionally needs additional help to stay trouble-free. While you can undertake specific preventive maintenance support to reduce network issues and downtime, you may discover that you must combine your efforts with the professionals to keep your operations operating regularly.
- [Demystifying Patch Management: A Comprehensive Guide to Lifecycle, Benefits, and Best Practices](https://www.infrassist.com/blog/demystifying-patch-management-a-comprehensive-guide-to-lifecycle-benefits-and-best-practices/): The patch management process includes installing updates to software, drivers, and firmware to prevent vulnerabilities. The optimal working performance of systems is also ensured by effective patch management, increasing productivity.
- [Building Resilience: A Comprehensive Resource for MSPs and SMBs on Disaster Preparedness and Remediation](https://www.infrassist.com/blog/building-resilience-a-comprehensive-resource-for-msps-and-smbs-on-disaster-preparedness-and-remediation/): With these unforeseen catastrophes, it is more crucial than ever for MSPs and SMBs to have a disaster recovery strategy. Technology has made disaster recovery plans accessible to enterprises of all sizes and sectors when formerly only large corporations had one.
- [6 Reasons MSPs Need a Patch Management Platform](https://www.infrassist.com/blog/6-reasons-msps-need-a-patch-management-platform/): Businesses and IT use patch management software to acquire, test, and install patches (changes in code or data). Patches are designed to improve operational efficiency or reduce security risks in current software, computers, servers, and technological systems.
- [The Indispensable Role of Third-Party Backup and Recovery in Safeguarding MSPs’ Microsoft Teams](https://www.infrassist.com/blog/the-indispensable-role-of-third-party-backup-and-recovery-in-safeguarding-msps-microsoft-teams/): Employing Microsoft 365 poses significant hazards to your clients without an adequate data protection strategy. Here's how you can assist.
- [Key Challenges With L1, L2 & L3 IT Support and How to Resolve Them?](https://www.infrassist.com/blog/key-challenges-with-l1-l2-l3-it-support-and-how-to-resolve-them/): Businesses take various steps to advance their goods, including offering an exceptional client experience. Investing in technical assistance is part of providing a great customer experience; this branch of customer care focuses on consumer technology problems.
- [How to Fix Error “Sign-in method you’re trying to use isn’t allowed”?](https://www.infrassist.com/blog/how-to-fix-error-sign-in-method-youre-trying-to-use-isnt-allowed/): Are you getting the error message "The sign-in method you're trying to use isn't allowed" when you try to log in to your Windows computer? If so, you're not alone. This error can be caused by several things, with solutions to fix it. In this blog post, we'll show you how to fix the "The sign-in method you're trying to use isn't allowed" error in just a few steps.
- [How to Increase Storage in SharePoint ?](https://www.infrassist.com/blog/how-to-increase-storage-in-sharepoint/): As organizations continue to accumulate data, the need for more storage capacity becomes crucial. Welcome to our blog, where we delve into expanding storage in SharePoint. In this article, we will explore various strategies and techniques to effectively increase your storage space in SharePoint, enabling you to manage and store valuable content without limitations. Let's dive in and unlock the potential for a scalable and efficient SharePoint environment.
- [How to Assign Calendar Permission in Office 365 Using PowerShell?](https://www.infrassist.com/blog/how-to-assign-calendar-permission-in-office-365-using-powershell/): Managing calendar permissions efficiently is crucial for effective collaboration and coordination within organizations using Office 365. However, manually configuring calendar permissions for multiple users can be time-consuming and prone to human error. Thankfully, PowerShell provides a powerful and automated solution for managing calendar permissions in Office 365. In this blog post, we will explore how to leverage PowerShell to assign calendar permissions effortlessly, empowering you to streamline access control, enhance productivity, and simplify the management of calendars in your Office 365 environment.
- [Advantages of White Label Help Desk Support for Remote Connectivity in 2023](https://www.infrassist.com/blog/advantages-of-white-label-help-desk-support-for-remote-connectivity-in-2023/): In recent years, the IT business has seen an increase in competitiveness. While most IT employees worked in traditional offices, the COVID-19 pandemic caused a dramatic shift in IT operations, shifting IT operations to remote connectivity. The need for white-label help desk service increased as more IT organizations went online.
- [Why is IT Support Important for Your Business?](https://www.infrassist.com/blog/why-is-it-support-important-for-your-business/): In today's digital age, businesses rely heavily on technology to drive operations and stay competitive. From managing data and communication to simplifying procedures and guaranteeing cybersecurity, information technology (IT) has become vital. However, as technology advances rapidly, businesses face increasingly complicated issues and risks. This is when expert IT help comes in. In this blog post, we'll look at the key justifications for why acquiring reliable IT help is critical to the development and success of your company. By the time it's all said and done, you'll realize the enormous value that a knowledgeable IT support team can bring to the table in terms of assisting you in overcoming technological challenges and enabling your company to succeed in the contemporary business environment.
- [Signs Your IT Firm Needs Help with IT Sales – How A White Label MSP Can Help In 2023](https://www.infrassist.com/blog/signs-your-it-firm-needs-help-with-it-sales-how-a-white-label-msp-can-help-in-2023/): "In any market, competition is severe. The IT business is no exception, but there are methods for your MSP to differentiate itself from the crowd with eye-catching features. If your IT organization is caught in the break-fix approach, make the switch to a proactive MSP model as soon as possible."
- [How to Manage Your Centralized Email Signatures for Your Organization With the Use of Sig Sync?](https://www.infrassist.com/blog/how-to-manage-your-centralized-email-signatures-for-your-organization-with-the-use-of-sig-sync/): Email communication remains a crucial aspect of conducting business even today. However, ensuring a consistent and professional image across all email signatures within an organization can be daunting. That's where Sig Sync comes in.
- [How To Configure a DFS Replication?](https://www.infrassist.com/blog/how-to-configure-a-dfs-replication/): In today's fast-paced and linked world, data replication is critical for organizations to maintain data availability and reliability. DFS Replication (DFSR) is a powerful technique for efficient replication. Using DFSR, businesses may effectively distribute and synchronize files across several servers, increasing data redundancy and promoting seamless collaboration. In this blog article, we will walk you through setting up DFS Replication, giving step-by-step instructions and helpful insights to help you realize the full potential of this strong replication technique.
- [How to Disable the Limit of Meeting Length for Room Calendars in Office 365?](https://www.infrassist.com/blog/how-to-disable-the-limit-of-meeting-length-for-room-calendars-in-office-365/): Efficiently managing meetings is crucial for any organization's productivity, and one common challenge is ensuring that meetings don't run longer than necessary. In a fast-paced workplace, time is a valuable resource, and lengthy meetings can hinder progress on other important tasks. Fortunately, with the power of Office 365, specifically its room calendar feature, you can easily implement measures to limit meeting durations. In this blog, we will explore practical tips and techniques to optimize your room calendars in Office 365, allowing you to streamline meeting lengths, enhance productivity, and make the most of your team's valuable time.
- [How White Label Managed Service Providers Can Help You Deal with Complex Client Requirements](https://www.infrassist.com/blog/how-white-label-managed-service-providers-can-help-you-deal-with-complex-client-requirements/): If your IT business is experiencing difficult customer requests, whether for help desk assistance, cybersecurity, or another IT service, why not recruit a partner who has dealt with similar issues in the past? White-label managed It service companies save the day for struggling SMBs.
- [What Does It Take to Be a Successful Managed Services Provider (MSP)?](https://www.infrassist.com/blog/what-does-it-take-to-be-a-successful-managed-services-provider-msp/): There is no alternative to success, and managed service providers understand this better than anybody since they must constantly innovate in order to give the greatest services and surpass their completion rates.
- [The 9 Roadblocks of Managed Service Providers and How to Break Through Them](https://www.infrassist.com/blog/the-9-roadblocks-of-managed-service-providers-and-how-to-break-through-them/): Many businesses need help when they outsource their IT to a managed service provider (MSP). Various organizations in the increasingly saturated MSP industry focus on providing exceptional customer service products and support. However, some smaller MSP providers deal with capacity and personnel concerns. 
- [Enhancing Remote Workforce Productivity: How Managed IT Service Providers Can Help](https://www.infrassist.com/blog/enhancing-remote-workforce-productivity-how-managed-it-service-providers-can-help/): Understand how Managed IT support services may help remote employees collaborate more effectively and improve connectivity. Find out all you need to know right here.
- [How to Run SFC/Scannow Command to Fix Corrupted System Files on Windows](https://www.infrassist.com/blog/how-to-run-sfc-scannow-command-to-fix-corrupted-system-files-on-windows/): The SFC/scannow command (System File Checker) scans the integrity of all protected Windows system files. It replaces incorrect corrupted, changed/modified, or damaged versions with a cached copy located in a compressed folder at %WinDir%System32dllcache.
- [How to Master the Mighty Chainsaw: A Beginner’s Guide to Safe and Effective Use](https://www.infrassist.com/blog/how-to-master-the-mighty-chainsaw-a-beginners-guide-to-safe-and-effective-use/): Chainsaw includes the ability to search through event logs by event ID, keyword, and regex patterns; extraction and parsing of Windows Defender, F-Secure, Sophos, and Kaspersky AV alerts; detect key event logs being cleared or the event log service being stopped; users being created or added to sensitive user groups; brute-force of local user accounts; RDP logins, network logins, etc., and Sigma rule detection against a wide variety of Windows event IDs. Security folks can get Chainsaw for free.
- [Challenges of Outsourcing IT Services and How to Overcome Those Challenges?](https://www.infrassist.com/blog/challenges-of-outsourcing-it-services-and-how-to-overcome-those-challenges/): Numerous factors contribute to the growing trend of companies outsourcing IT services. The main element is cost efficacy, but having access to a larger talent group and being able to concentrate on your primary objectives also significantly increases efficiency.
- [Barracuda Email Security – Barracuda Portal End-user Mailbox Navigation](https://www.infrassist.com/blog/barracuda-email-security-barracuda-portal-end-user-mailbox-navigation/): If you're a user of Barracuda Email Security, you have the power to control your mailbox and protect yourself from unwanted emails. One useful feature is the ability to block or unblock specific senders from your mailbox using the Barracuda portal. In this guide, we'll take you through the steps of how to use this feature, so you can easily block or unblock senders and manage your email more efficiently.
- [Unlocking the Power of NOC Automation: Exploring Current and Future Capabilities](https://www.infrassist.com/blog/unlocking-the-power-of-noc-automation-exploring-current-and-future-capabilities/): In recent years, we have seen the evolution of technology like never before. The dawn of Artificial Intelligence and Machine Learning ensures that technology is meant to make us work smarter by handling all of the time-consuming, laborious tasks consistently. Due to this, many companies opt for the automation of various business operations across departments.
- [How to Create New VM From Hyper-V Manager?](https://www.infrassist.com/blog/how-to-create-new-vm-from-hyper-v-manager/): Hyper-V is a virtualization platform developed by Microsoft, which allows users to create and manage virtual machines (VMs) on their Windows computers. Creating a new VM in Hyper-V Manager may seem like a daunting task, especially for those who are new to virtualization technology. However, with the help of Hyper-V Manager, the process can be made simple and straightforward. In this blog post, we will guide you through the step-by-step process of creating a new VM in Hyper-V Manager, so you can start running virtual machines on your Windows computer with ease.
- [Top NOC Tools and Software in 2023 You Must Incorporate in Your MSP](https://www.infrassist.com/blog/top-noc-tools-and-software-in-2023-you-must-incorporate-in-your-msp/): The ever-evolving IT infrastructures in Businesses across the globe demand reliable and robust NOC to ensure that their network management system runs smoothly. But what exactly is NOC?
- [How Secure is Your RMM, and What Can You Do to Better Secure it?](https://www.infrassist.com/blog/how-secure-is-your-rmm-and-what-can-you-do-to-better-secure-it/): RMM tools can effectively guarantee the customers' cybersecurity, but they may also introduce their vulnerabilities. MSPs, who are generally excellent at ensuring security, should pay more attention to this truth.
- [How to Set Up Microsoft Viva Learning?](https://www.infrassist.com/blog/how-to-set-up-microsoft-viva-learning/): Connecting Viva Learning to Learning Content in SharePoint Online
- [Understanding the Basics of Web Filter and Web Filter Override](https://www.infrassist.com/blog/understanding-the-basics-of-web-filter-and-web-filter-override/): Are you interested in gaining a better understanding of web filters and web filter override? If so, you've come to the right place. This blog post will provide a comprehensive overview of what web filters are, their key components, the default filters they offer, and much more. By the end of this post, you'll have a solid grasp of web filters and their applications, as well as the ability to make informed decisions about how to use them effectively. Whether you're an individual looking to safeguard yourself and your family online, or an organization seeking to secure your network, this post will provide valuable insights and practical tips to help you achieve your objectives.
- [How to Use HP Image Assistant?](https://www.infrassist.com/blog/how-to-use-hp-image-assistant/): Driver & Firmware Updates:
- [How To Fix SSMS Installation Stuck Issue](https://www.infrassist.com/blog/how-to-fix-ssms-installation-stuck-issue/): Unable to update SQL Server Management Studio to a newer version due to setup being stuck on the "Loading packages. Please wait..." window.
- [Protect Your Business with These 4 Best Patch Management Practices](https://www.infrassist.com/blog/protect-your-business-with-these-4-best-patch-management-practices/): Cyberattacks concern even the best Tech Companies. Despite ever-evolving cybersecurity tech, data breaches are the talk of the town all the time. It dominates the world of tech-related news and stirs the operation of an affected business. As the concern of cyberattacks grows, cybersecurity professionals keep dwelling on how your business should spend more on cybersecurity. Although an internet-based company needs to spend on cybersecurity, sometimes it needs to be more compliant with its security management and put the business at risk of overspending.
- [How to Mount an Azure Files Share in Windows?](https://www.infrassist.com/blog/how-to-mount-an-azure-files-share-in-windows/): Azure Files is part of the Azure Storage offering and provides a secure and performant place to store and share files. It works just like a file folder. You can scale it to your needs, and make it as performant and redundant as you need. You can also use Azure Files as a file share that you mount in your operating system.
- [Why Choosing MSP is Worthwhile?](https://www.infrassist.com/blog/why-choose-a-managed-service-provider-for-your-business-or-why-choosing-msp-is-worthwhile/): In the past five to ten years, Companies have rapidly adopted more technology as part of their normal business operations, specifically in the past few years. Business practices have been revolutionized because of the Covid-19 pandemic and the “work from home” movement. Supporting increased remote work and new business application software are just two examples of how businesses have adapted to new norms.
- [How to Export and Import Outlook Contacts](https://www.infrassist.com/blog/how-to-export-and-import-outlook-contacts/): When you export your contacts from Outlook, a copy of your contacts is saved to a CSV file or other file type. You can then use this file to import your contacts to another email account.
- [Updating Firmware Version of Aruba Switch Step-by-step](https://www.infrassist.com/blog/updating-firmware-version-of-aruba-switch-step-by-step/): Are you tired of feeling unsure about how to update the firmware on your Aruba equipment? Look no further! Our team has put together a comprehensive guide on the process, complete with step-by-step instructions and helpful tips. Say goodbye to confusion and take control of your network's maintenance by following our guide.
- [How to Resolve Share Point Long Path Issue?](https://www.infrassist.com/blog/how-to-resolve-share-point-long-path-issue/): Step 1. First, you need to access the Source path and Map your Data older as a MAP DRIVE.
- [Your Answer to Robust Security: Firewalls and Its Types](https://www.infrassist.com/blog/your-answer-to-robust-security-firewalls-and-its-types/): The Internet has evolved with the way people interact with knowledge and apply it for personal, social, and economic growth. Many business enterprises have also inculcated the internet into their operation to scale their business and access essential facts and data efficiently. As the popularity of the internet rapidly grows, internet-related crimes have also been on the rise. That's where the need to secure the data emerges, and the age of firewalls arrives. In this article, we have covered "what is a network firewall," "types of firewalls," and the best network firewall security you can implement to secure your data and privacy while using the internet.
- [How to View the Log about Configuration Changes Made by Administrators?](https://www.infrassist.com/blog/how-to-view-the-log-about-configuration-changes-made-by-administrators/): With the help of this step-by-step guide, we can see the specific actions performed by administrators and users who have been assigned administrative privileges.
- [Unveiling the Benefits of White-Label Services: Is It Time to Invest in Your Company ?](https://www.infrassist.com/blog/unveiling-the-benefits-of-white-label-services-is-it-time-to-invest-in-your-company/): White-label services are becoming increasingly popular among businesses of all sizes. These services allow companies to quickly launch services and products without the need to invest in infrastructure and personnel. But what exactly is white labeling? What are the benefits of white labeling? Are there any potential risks? In this blog article, we'll answer all these questions and more so you can decide whether it is right to invest in white labeling for your business.
- [How to Configure FortiClient VPN](https://www.infrassist.com/blog/how-to-configure-forticlient-vpn/): FortiClient is a powerful VPN services provider, a market-leading protection suite that combines security, compliance, and access control into a single, lightweight client to offer us a completely secure and virtual private network.
- [Getting Errors While Creating Contact in Microsoft 365 Admin Portals](https://www.infrassist.com/blog/getting-errors-while-creating-contact-in-microsoft-365-admin-portals/): If you're trying to create a new contact in your Microsoft 365 admin portal and encountering errors, you're not alone. It's not uncommon for users to run into issues when adding or updating contacts, especially if they're new to the platform or working with a large volume of data. But don't worry - with a little bit of knowledge and some troubleshooting techniques, you can resolve these errors and get your contact list up to date. In this article, we'll explore some of the most common errors that users encounter when creating contacts in Microsoft 365, and provide tips and solutions for getting things back on track. Whether you're dealing with issues with formatting, permissions, or something else entirely, we've got you covered. So, if you're ready to get your contact list in order and avoid any future headaches, read on!
- [How To Create An Effective MSP Help Desk](https://www.infrassist.com/blog/msp-help-desk/): Effective MSP help desks are critical to increasing customer support and retention rates. The consequences of ineffective support desk systems and management include higher downtime and staff burnout.
- [How to Add Google Calendar to Outlook](https://www.infrassist.com/blog/how-to-add-google-calendar-to-outlook/): Microsoft Outlook and Gsuite applications are prominently used by organizations to make a lot of tasks easier. One of those apps is Calenders. While using Google Calendars, unfortunately, it is not possible to send invites to Outlook users makinf it difficult to managing users separately on both the platforms. But did you know it is possible to sync the two? To make your job easier. we have written this step-by-step tutorial that shows you how it's done.
- [Why do White-labeled Solutions Trump In-house Technical Teams?](https://www.infrassist.com/blog/why-do-white-labeled-solutions-trump-in-house-technical-teams/): You have a decent chance to increase the number of existing customers you serve by offering white-label services through your company. Expanding your corporation's white-label business options is also a terrific approach. Allowing consumers to brand white-label solutions through your marketing firm is like providing them with a one-stop destination for their digital advertising requirements.
- [How to Configure Gmail Account on Microsoft Outlook](https://www.infrassist.com/blog/how-to-configure-gmail-account-on-microsoft-outlook/): With the new security policy changes, people who use Google Personal or Business accounts are battling with configuring their IMAP accounts on Microsoft Outlook as they no longer support “non-secure apps”.
- [Managed Service Providers: A Detailed Guide](https://www.infrassist.com/blog/managed-service-providers/): MSPs have worked with a wide range of companies and organizations. With constantly changing technology, support, and productivity needs, managed service providers help keep your company current and on course. Let's face it: Small or mid-sized companies can only afford to catch up in technological advancements in today's business environment.
- [How to Configure VPN in Pfsense Firewall](https://www.infrassist.com/blog/how-to-configure-vpn-in-pfsense-firewall/): VPN provides an encrypted server and hides your IP address from corporations, government agencies, and would-be hackers. A VPN protects your identity even if you are using public or shared Wi-Fi, and your data will be kept private from any prying internet eyes.
- [Shared Services vs. Managed Services: What Suits Your Business the Best?](https://www.infrassist.com/blog/shared-services-vs-managed-services-what-suits-your-business-the-best/): Every company needs a robust system of support to assist its success. Whether you manage a vast IT firm or a small independent business, assembling a solid team of qualified experts to support your organization may help it reach new heights. Shared services and managed services are two of the most prevalent services available. Each choice has a distinct purpose that can help your company achieve its objectives.
- [How Do Outsourced NOC Services Help the MSPs?](https://www.infrassist.com/blog/outsourced-noc-services/): A thriving ecosystem of suppliers and key partners willing to interact with SIs and MSPs to satisfy that need has developed as the gradual movement to the cloud continues, spurred by the growth in demand for Managed Services. Despite increasing suppliers and partners, a vital area remains underserved: high-quality 24x7 Network Operations Center (Outsourced NOC Services) capacity.
- [How to Allow/Block a URL through Sophos Central](https://www.infrassist.com/blog/how-to-allow-block-a-url-through-sophos-central/): To allow/block a URL through Sophos Central, you can follow the steps and reference screenshots in this blog.
- [How to Take Backup of Teams in Synology NAS](https://www.infrassist.com/blog/backup-of-teams-in-synology-nas/): 2) Open the main menu from the top of the left corner as shown in the screenshot.
- [All that You Need to Know about Cloud Services vs. Managed Services’](https://www.infrassist.com/blog/all-that-you-need-to-know-about-cloud-services-vs-managed-services/): The IT industry has transformed thanks to cloud computing. Businesses may now benefit from the cloud's virtualization, enormous scalability, enhanced agility, and reduced expenses. Cloud Managed Services Providers (MSPs) are essential in assisting businesses in identifying and using these benefits. Traditional MSPs & Cloud MSPs carry out comparable tasks but in distinct contexts. 
- [How to Add Azure AD User to Remote Desktop Users Group if a Device is Connected with Azure AD Joined](https://www.infrassist.com/blog/how-to-add-azure-ad-user-to-remote-desktop-users-group-if-a-device-is-connected-with-azure-ad-joined/): You can either use PowerShell or Command Prompt to add Azure AD users to remote desktop users’ groups. Both will do the same job. However, only the command differs.
- [Trends that will dominate Managed Services in 2023!](https://www.infrassist.com/blog/trends-that-will-dominate-managed-services-in-2023/): As a business developer, your offerings should be comparable to your clients' businesses' difficulties. Therefore, you should reconsider your messaging and consider the new business climate. Customize the consumer experience; that is a point where Managed Service Providers comes into the picture.
- [How White labelled Service Providers are Accelerating the Growth of MSPs](https://www.infrassist.com/blog/how-white-labelled-service-providers-are-accelerating-the-growth-of-msps/): A white labelled service is a product or service developed by one company but sold by another. Instead of finding new solutions, you can purchase tested solutions without branding and sell them to your customers with your label. The simplest example is the products spotted on store shelves. They usually have the “store brand” on their labels. These are products bought from manufacturers without branding and are being resold.
- [Guide to Uploading Files to Azure Blob Storage with PowerShell](https://www.infrassist.com/blog/guide-to-uploading-files-to-azure-blob-storage-with-powershell/): Azure Blob storage is Microsoft's object storage solution for the cloud. Blob storage is optimized for storing massive amounts of unstructured data.
- [Recent Developments in Network Operations Center and Potential for Enhancement](https://www.infrassist.com/blog/recent-developments-in-network-operations-center-and-potential-for-enhancement/): The incredible thing is that rapid progress may be feasible in many Network Operations Center(NOC). The first step is to observe the organization's employment structure and the requirements for advancement. Network Operation Center follows a hierarchy promotion path. If that's the case, you may have no option but to wait it out. However, most companies allow career-minded techs to skip the line.
- [What Is Network Operations Center (NOC Services)? And Contribution of Advanced Engineering through NOC Alerts](https://www.infrassist.com/blog/noc-services-what-is-network-operations-center-noc-engineer/): Even though network operations center (NOC) are necessary for a technical support procedure to work, many older NOCs could not provide the service levels that were needed. A NOC can only work well if the people, processes, and platforms that make it up all make decisions and act in the same way. NOCs face many problems sorting alerts to find actionable notifications and notify the correct response team.
- [How to Fix Missing or Failed Live Events in Microsoft Teams?](https://www.infrassist.com/blog/how-to-fix-missing-or-failed-live-events-in-microsoft-teams/): Missing or malfunctioning Microsoft Teams Live Events is a serious problem that can interfere with your workflow. This problem can be caused by faulty internet or outdated software. Also, Live events are not being configured as publicly visible in the Admin Center. So if you too have encountered this problem, you are not alone. We’ll guide you through troubleshooting, creating, or changing a policy for the Live Events.
- [NOC Engineer Skills and Responsibilities to Be a NOC Expert](https://www.infrassist.com/blog/noc-engineer-skills-and-responsibilities-to-be-a-noc-expert/): The NOC engineer is primarily responsible for monitoring and executing the daily operational tasks to manage IT solutions and assist IT infrastructure. NOC engineer remotely or centrally monitors massive computer servers and networks for problems. Typical NOC engineer activities include:
- [6 Reasons an Excellent RMM is Essential](https://www.infrassist.com/blog/6-reasons-an-excellent-rmm-is-essential/): In particular, managed service providers are examples of modern IT firms that are not merely “local enterprises.” For instance, maintaining track of all the machines and endpoint management might be a challenging chore for an administration in charge of a network that spans numerous states and countries. Fortunately, RMM (remote management and monitoring) softwares are readily available, and the following are 6 key benefits of RMM.
- [A Guide to Disable Google’s QUIC Protocol](https://www.infrassist.com/blog/a-guide-to-disable-google-quic-protocol/): You may have never heard of it, but if you are a Chrome user, chances are you’ve used Google’s QUIC protocol.
- [9 MSP KPIs Your MSP Business Should Track](https://www.infrassist.com/blog/9-msp-kpis-metrics-your-msp-business-should-track/): In the digital age that we live in, anything is quantifiable. When you put the effort in, you expect results and plan further on that basis. But how do you determine what works best for your MSP business? In order to make better judgments and guide the company toward success, you must monitor various business indicators, including marketing ROI, Revenue, and customer happiness.
- [Windows security keeps asking for username and password errors in Office 365](https://www.infrassist.com/blog/windows-security-keeps-asking-for-username-and-password-errors-in-office-365/): Many Outlook users report that Windows Security keeps asking for Outlook passwords. Wherever a user clicks, be it on the cancel button or log in, the prompt will appear repeatedly. This article explains how to stop Windows Security from asking for usernames and passwords.
- [How to Import PST in M365 using AZ copy](https://www.infrassist.com/blog/how-to-import-pst-in-m365-using-az-copy/): If you are switching over to Office 365 you'd probably want your old emails with you. So to get your mail into Office 365, we can import a PST file. While small mailboxes can be done in Outlook self, for large mailboxes you might need to use import tools like Azure AzCopy. To guide you with the same, we have written an article that will guide you on how to import PST files into Office 365
- [Install SSL Certificate on Unifi Controller](https://www.infrassist.com/blog/install-ssl-certificate-on-unifi-controller/): Unifi controller will by default use its self-signed certificate to secure the connection, causing the web browser to flash up with insecure connection.
- [6 Ways to Improve the Employee Wellness at Your MSP Company](https://www.infrassist.com/blog/6-ways-to-improve-the-employee-wellness-at-your-msp-company/): Global managed service providers (MSP Company) are currently facing a challenging scenario as a result of the ongoing worldwide epidemic. Tech businesses have had to adjust to a fundamentally changed professional landscape, where one necessitates all hands on board to guarantee that remote working solutions run effectively for their customers. Businesses require MSPs to provide work computers, phones, and applications to protect data and remote workers.
- [Cloning VM in VMware ESXI 7.0](https://www.infrassist.com/blog/cloning-vm-in-vmware-esxi-7-0/): The cloning process in VMware is a process in which you create an exact copy of your original virtual machine (VM). The new virtual machine is configured with the same virtual hardware, installed software, and other properties that were configured for the original virtual machine.
- [Email Security: Rules to secure yourself from external email attacks](https://www.infrassist.com/blog/email-security-rules/): It is obviously possible that the hackers try to attack your domain through email. They will send an email by attaching the files with extensions like .exe, .msi, .dll and .bat
- [Office 365 user blocked from sending emails. How to fix it?](https://www.infrassist.com/blog/office-365-user-blocked-from-sending-emails/): If you have a question in mind “Why is my account blocked?” then we have solved your problem.
- [AD Authentication with Firewall](https://www.infrassist.com/blog/ad-authentication-with-firewall/): One of our end customers wanted an AD Authentication to be done between its Head Office and Branch Office.
- [How to fix the “Secure Connection Failed” Error in Mozilla Firefox](https://www.infrassist.com/blog/secure-connection-failed-in-mozilla-firefox/): Have you ever seen the "Secure Connection Failed" screen in Mozilla Firefox and been clueless about what to do? Here's how you can fix the error.
- [FortiAnalyzer: Generate Audit Report](https://www.infrassist.com/blog/fortianalyzer-generate-audit-report/): This blog is regarding generating an audit report of the day-to-day bandwidth and other applications usage from FortiAnalyzer generated from FortiGate firewall.
- [SQL Injection Attack and how you can prevent it](https://www.infrassist.com/blog/sql-injection-attack/): Hola… today we would be learning some basics about data privacy of our web application database, SQL injection attacks - potential foes to web Application Database & how you can prevent yourself from SQL attacks.
- [How to fix Volsnap Error 36](https://www.infrassist.com/blog/how-to-fix-volsnap-error-36/): A volsnap error shows up when you are dealing with low disk space in any drive (C, D, E or F Drive or any external Disk Drive). When this error appears, you would not be able to take a backup.
- [Signs that a White label Managed IT Services provider is the right choice for you](https://www.infrassist.com/blog/white-label-managed-it-services-right-choice/): Being an MSP(Managed Service Provider)you know why you do what you do. It is to help your customers not worry about the technical tasks because they may be overloaded or may not be technically sound to maintain a network and keep it secure. It is because you have expertise that they don’t have that you started your MSP Business.  
- [How to enable Hibernate (Power Menu) via Intune](https://www.infrassist.com/blog/enable-hibernate-power-menu-via-intune/): One of our MSP Partners wanted us to enable the "Hibernate" option (one of the options in the Power Menu) on all the devices in their customer's IT network. If you want to enable the option in your IT network, continue reading this blog to know-how.
- [20 best questions you need to ask before you partner with a White label Managed IT Services Provider](https://www.infrassist.com/blog/white-label-managed-it-services-provider/): White label service providers remain hidden in secrecy. And in spite of that fact, they are gaining popularity and their business is emerging. Many white label service providers are on the rise. You can see white label managed IT Service Providers, you may come across white label digital marketing agencies, and so on and so forth.
- [Datto RMM, the RMM-PSA Integration and the concept of BCDR](https://www.infrassist.com/blog/datto-rmm-bcdr/): Datto is the world’s leading provider of cloud-based software and security solutions. It has a customer base of around 17000 MSPs globally. Almost 2 months ago, there was news of Kaseya acquiring Datto for a whopping $6.2 billion which left some grumpy faces in the MSP Community.  
- [IT outsourcing from India: Here are 6 reasons why you should](https://www.infrassist.com/blog/it-outsourcing-india/): We have all talked about IT Outsourcing many times. We thought why not address outsourcing IT to a country like India. Initially, when companies started outsourcing to India, the main motive behind it was to cut back on costs. But due to the many advancements being made. it's not just about cost-cutting anymore. People have got skilled, innovative and agile talents to work for them. They are not just a mere outsourced team anymore but a team that adds value and helps generate more revenue.
- [Change SharePoint site URL from the initial domain to a different domain with a PowerShell Script](https://www.infrassist.com/blog/change-sharepoint-site-url/): So here’s the scenario.
- [How to increase Disk Space in Nutanix VM](https://www.infrassist.com/blog/increase-disk-space-nutanix-vm/): We recently got a request from one of our MSP Clients where he asked us to increase the Disk size for the C Drive on Nutanix. Their disk space got full and we could not reduce it any more than we had.
- [How to Get the Right Clients for Your MSP Business?](https://www.infrassist.com/blog/clients-for-your-msp-business/): Being MSPs you may have multiple clients across various industries. Some around hospitality, some around finance, some around real estate, educational field etc. Irrespective of the industry, some of them may be the right clients for your business and some may not be. So, how would you analyze it?
- [Here’s why you need an RMM Admin to make life easy](https://www.infrassist.com/blog/why-you-need-an-rmm-admin/): These are times that we see many jobs getting scarce, many going back to working from the office, many shifting to permanent WFH and many trying the hybrid working model. But an MSP (Managed IT Services Provider) has been serving through the remote working model since inception. Remotely managing their client’s IT Network from the very beginning. These are companies that broke the stereotype of a break-fix model (fixing equipment after it is damaged) and moved to a proactive approach (monitoring and managing the device so that issues don’t arise).  
- [How to configure Azure Site Recovery for Hyper-V on-premises to Azure](https://www.infrassist.com/blog/configure-azure-site-recovery-for-hyperv/): Before we delve into this, we’d like to give you a brief on what Azure Site Recovery is. Being in the IT Services Industry, it becomes very crucial for a Managed Service Provider (MSP) to adopt a well thought BCDR Strategy. BCDR stands for Business Continuity and Disaster Recovery. It is meant to keep your data safe and your work up and running causing minimal to no hindrances even when outages occur. You can set up and manage replication, failover, and failbacks. You can even replicate on-prem virtual machines.
- [ConnectWise Automate: Show details of Devices that are more than 4 years old](https://www.infrassist.com/blog/connectwise-automate-details-of-devices-more-than-x-years-old/): This solution is related to ConnectWise Automate.
- [Getting fatal error while loading Wbadmin.msc snap-in](https://www.infrassist.com/blog/wbadmin-fatal-error/): You get this message if your desktop repository has failed. Especially when even if you have a Windows Server Backup role installed, it would still show up the below mentioned error.
- [How to Enable MDM Authority instead of Microsoft 365 Authority](https://www.infrassist.com/blog/enable-mdm-authority/): Being an IT Admin, you must set MDM Authority prior to enrolling any devices for management. But if you are a tenant using the 1911 service release and later, the MDM authority is automatically set to Microsoft Intune. But what if you are unable to push apps via Intune? You need to enable MDM Authority for that. Here's how you can do it. Here's a real scenario of how we resolved it for one of our end customers.
- [Microsoft Power BI: Read this simple explanation](https://www.infrassist.com/blog/microsoft-power-bi-guide/): Power BI is like that classmate of yours, who easily understands complex concepts which no one can understand but can teach it to you in layman's terms. 
- [Install Virtual Android application using Intune – This is how](https://www.infrassist.com/blog/install-virtual-android-application-using-intune/): Here is how you can install a virtual android application using Microsoft Intune. Before we dive into the topic, here are two things, which we cover in the article, that you need to be aware of.
- [8 latest features you need to know now before you join Microsoft Teams Meeting in 2022!](https://www.infrassist.com/blog/join-microsoft-teams-meeting-in-2022/): Microsoft Teams has come up with some interesting new features that will just UP the Meetings game. We had covered a similar topic months ago, where we had talked about 8 Microsoft Teams Features you were unaware of or that you need to use. That blog was focused on general features. This one is only focused on features you need to know before you join Microsoft Teams Meeting in 2022. Features that are new and will be highly useful when you’re presenting via Teams. 
- [Fix Clock Drift Monitoring error on N able N central](https://www.infrassist.com/blog/clock-drift-monitoring-on-n-able/): Clock Drift monitoring service on N able N central, monitors if the clock is running at the correct time on the server or not. It basically matches the time on the server with an authoritative time such as a public NTP server or one of your choice.
- [RMM patch update issue for click-to-run type office apps via policy](https://www.infrassist.com/blog/rmm-patch-update/): Continuum, acquired by ConnectWise company is now called ConnectWise Command. It has technologies and integrated services spanning security, backup and monitoring. The platform anticipates and tackles MSPs’ next challenges—mostly helps enterprise-grade managed service providers. It helps the IT support teams monitor, troubleshoot and manage all devices in the network.
- [5 Types of Password Attacks and how you can prevent them](https://www.infrassist.com/blog/types-of-password-attacks/): If you think about why password attacks and breaches are so common, the answer to that is simple – people use passwords that are not strong enough or those that can be easily hacked through trial and error. During times like these, the best thing to do is keep our passwords strong. Cybercriminals are clever enough to realize that if they have hacked one of your passwords, they can try the same cracked password in the other accounts that you may or may not have.
- [How to resolve Microsoft Error Code 80090016](https://www.infrassist.com/blog/how-to-resolve-microsoft-error-code-80090016/): You may get this error after changes in your Microsoft account details which are configured while activation of Microsoft office or after replacement of any hardware in your computer: "Your computer's Trusted Platform Module has malfunctioned. If this error continues, contact your system administrator with the error code - 80090016"
- [Is your N-Central, Take Control RDP Connection not working?](https://www.infrassist.com/blog/n-central-fix-rdp-connections/): N‑able™ Take Control is a remote support solution which has troubleshooting tools designed to help you resolve issues quickly and effectively.
- [ConnectWise Automate Control Centre Script to remove Advanced Monitoring (N-able) Agent](https://www.infrassist.com/blog/connectwise-automate-remove-advanced-monitoring-agent/): This blog will show you a step-by-step process of how a script (linked below) can help you uninstall the Advanced Monitoring N-able agent from all devices in your network.
- [MSP Growth Strategies to survive, thrive and expand your business during tough times](https://www.infrassist.com/blog/expand-your-msp-offerings-win-new-business/): The Remote Working Scenario has indeed brought a change and has completely shifted the way everyone works. Although many businesses had to shut down, it has surely opened doors of opportunity for MSPs and Cloud Service Providers alike. But to become the best IT Service Provider of choice for your clients, it's not just the "technology" aspect you need to take care of.
- [Here’s how you can quickly update ESMC using the ESET Web console](https://www.infrassist.com/blog/update-esmc-using-eset-web-console/): ESMC stands for ESET Security Management Centre – it enables you to centrally manage all ESET products on servers, workstations and mobiles. Using the web console you can manage tasks, deploy ESET Solutions, enforce security policies and respond to issues arising through the remote computers.
- [7 Outlook hacks that can save your time in 2022 ](https://www.infrassist.com/blog/7-outlook-hacks-to-increase-productivity-2022/): If you are a working individual, there’s no escape from Outlook. Your day begins and ends with Outlook and Teams. You surely use it on a daily basis but have you tried the following hacks to make your inbox more organized or your work life less complex? 
- [What is Windows Autopilot and the purpose it solves](https://www.infrassist.com/blog/what-is-windows-autopilot/): Windows Autopilot is the most helpful in the scenario that we all have been in the last 2 years i.e. Work-from-home. After the initial few months, companies started recruiting again but what remained constant was working from home. Devices were handed over to the new employees in business-ready state, with all the apps and tools that the organization uses. Or if an employee leaves the organization and a transfer-of-ownership of the system has to take place. How does it all work? How is the device given to the employee in a business-ready state? What is the tool which enables that? 
- [Data Loss Prevention (DLP): Block External Sharing of Teams Recordings](https://www.infrassist.com/blog/dlp-block-external-sharing-of-teams-recording/): Surely people are gradually getting back to their offices and meetings have started to take place in person. Just imagine, during the lockdown period, you must have conducted a bunch of meetings that had confidential things being discussed. What if the data ever gets leaked and falls into the wrong hands? What if falls in the hands of your competitors and sensitive information gets leaked and they make the move ahead of you?
- [Sophos SSL VPN – Save Password](https://www.infrassist.com/blog/sophos-ssl-vpn-save-password/): Sophos SSL VPN is a VPN software that establishes a highly encrypted and secure tunnel for remote workers to connect to. The end-to-end encrypted tunnel requires both an SSL Certificate and a username and password combination for authentication and to create a secure connection.
- [A New and Revamped Infrassist](https://www.infrassist.com/blog/infrassist-technologies-revamp/): Who doesn’t like change? Who doesn’t like scaling? 
- [What is Azure Site Recovery and how to perform Failover Testing](https://www.infrassist.com/blog/azure-site-recovery-and-failover-testing/): Azure Site Recovery is part of a Business Continuity and Disaster Recovery Service. It is like having a backup server. The idea behind Azure Site Recovery is to replicate the on-premise server on the cloud. This is an ongoing process- if you ever face an IT Outage, this can come into play and save the day.
- [N-Central N-able Take Control Heartbeat expired](https://www.infrassist.com/blog/n-central-n-able-heartbeat-expired/): If you are using N-central N-able as your RMM Tool and the tool is working fine, read further if the take control heartbeat has expired or is not working.
- [How to Change Username in AD and O365 without deleting the Profile](https://www.infrassist.com/blog/change-username-in-ad-and-o365/): Read to know how you can change username in AD and O365 without having to delete the profile of the user.
- [ConnectWise Automate- Display C-drive utilization only in Executive Summary Report](https://www.infrassist.com/blog/connectwise-automate-display-c-drive-utilization/): If you’re using ConnectWise Automate RMM, and you want to change display C-drive utilization in the Executive Summary report, read further.  
- [How to re-install N-Central agent without reconfiguration](https://www.infrassist.com/blog/install-n-central-agent-without-reconfiguration/): Sometimes the N-central Agent gets corrupted, or the agent does not update after the N-central upgrade. This blog will teach you how you can re-install N-central agents on Servers and Workstations without having to reconfigure. The reasons why the agent stops communication could be because of technical issues or because it got accidentally uninstalled. You can choose to either reinstall it from the device on N-central-  works only if there is a probe set up for that site or if the IP address that N-central shows is the correct IP address for that device. Or you can go for the second option which is to re-install the agent using an activation key.
- [Microsoft: Go Passwordless](https://www.infrassist.com/blog/microsoft-go-passwordless/): This Wednesday, Microsoft Microsoft announced that it will let you go passwordless on its MSAs (Microsoft Accounts) now. Another one of the major moves by them indeed. Most passwords being easy to guess and hack had led many to allow sign-in through a password and two-factor authentication via security keys, emails or SMSs. But what about the situation where you have to remember a separate password for each of your accounts? That’s too much of a hassle too. This means that we will be able to sign in to M365, OneDrive, Teams, Outlook, Microsoft Edge, Family Safety etc without the need for a password. 
- [Linux Server- Backup Directories & Files](https://www.infrassist.com/blog/linux-server-backup/): Linux Servers are one of the most flexible and safe servers providing high-end security. Many admins and developers use Linux Servers to keep backups of their data and files. This blog explains how you can back up the individual files and directories in a Linux Server. 
- [Let’s Encrypt- Upgrade Win-Acme Version 1 to Version 2 ](https://www.infrassist.com/blog/upgrade-win-acme/): Win-Acme has reached end-of-life (EOL) for Version 1. Any renewals running on v1 will not work and it'll have to be upgraded to win-acme v2. Followed by, the certificates being imported from v1 to v2. This blog will walk you through how you can upgrade win-acme version 1 to version 2.
- [Here’s how you can fetch all Office 365 group details](https://www.infrassist.com/blog/fetch-office-365-group-details/): An O365 Administrator has the right and the duty of managing all the users in the portal. By running this script, a Global Admin can set parameters and at once fetch any data they need from all the groups present in O365. 
- [8 Microsoft Teams Features to ease collaborations in 2022](https://www.infrassist.com/blog/microsoft-teams-features/): Microsoft has indeed leveraged the lockdown period to its optimum so much that Microsoft Teams has become an undetachable part of our professional lives now. You use Teams daily, but do you use it only to chat or schedule meetings when there is so much more that you can use it for? Read further to know about some underutilized Microsoft Teams Features which you should be using more.
- [Disconnected Domain Controllers – Here’s the Solution](https://www.infrassist.com/blog/disconnected-domain-controllers-solution/): Windows Server 2016 standard with Server Essential role installed as PDC displayed a critical alert saying “Disconnected Domain Controllers” 
- [How to Install Line-of-Business (LOB) Apps via Intune](https://www.infrassist.com/blog/install-line-of-business-lob-apps-via-intune/): Microsoft Intune (Endpoint Manager) helps create and deploy app protection policies for devices you want to manage. The Endpoint Manager helps manage apps on users’ personal devices. You can decide on which apps you want to protect, the level of protection needed, and how to find enterprise data on the network.
- [ConnectWise Automate – Change Format of Executive Summary Report  ](https://www.infrassist.com/blog/connectwise-automate-executive-summary-format/): If you’re using ConnectWise Automate RMM and you want to change the format of the Executive Summary report, read further. 
- [ConnectWise Automate – Unable to download custom agents](https://www.infrassist.com/blog/connectwise-automate-unable-to-download-custom-agent/): If you’re using ConnectWise Automate and you are unable to download custom agents in the tool If you get a “Forbidden Error” and the download doesn’t automatically begin, here’s how you can resolve it.
- [Windows 365 Cloud PC: What it is and what to expect](https://www.infrassist.com/blog/windows-365-cloud-pc/): Windows 365 Cloud PC – a service launched by Microsoft that lets users access Cloud PCs (hosted in the Cloud) remotely. In short, Microsoft has built a PC in its cloud infrastructure and people around the world can access it.
- [Would an RMM Audit remediate the damage that has been made?](https://www.infrassist.com/blog/can-rmm-audit-help-repair-damage/): We recommend you get your Servers set up and have a backup of all your data present in the RMM tool for RMM audit.
- [How to automate outlook profile creations ?](https://www.infrassist.com/blog/automate-outlook-profile-creation/): You can automate the process of Outlook Profile creation without the user or admin having to do anything manually. 
- [Outlook Rules not Working- Solutions to fix](https://www.infrassist.com/blog/fix-outlook-rules-not-working/): Outlook performs pre-defined actions automatically on all the incoming emails. These Outlook rules help filter out e-mails into folders. Some mails directly get permitted to the 'focused' folder, some into the 'other' folder and some to the 'spam' folder.  But this may not always work. Some users do face the issue of these rules not working properly. This blog article is aimed at giving you solutions on how you can fix the “Outlook Rules not Working” issue.
- [Should an MSP outsourced NOC Services? A Mini-Guide on NOC Outsourcing](https://www.infrassist.com/blog/should-an-msp-outsourced-noc-services/): You should outsource NOC Services if you:
- [Infrassist Technologies Pvt. Ltd. is ISO 27001:2022 Certified](https://www.infrassist.com/blog/iso-27001-2022-certified/): Infrassist Technologies Pvt. Ltd. is proud to announce that we have been certified with ISO 27001:2022 for the second consecutive year. This certification is proof of our persistent efforts to serve our clients and safeguard their data.  
- [Cloud Migration: Reasons to migrate and tips to convince your clients](https://www.infrassist.com/blog/cloud-migration-reasons/): While we may think the majority of the companies have moved to the cloud, the recent Hafnium attack and many others portray a different story. There are many organizations that still function on on-premise servers and haven’t moved to the cloud. This shows that there are still many who are skeptical about Cloud Migration. The question here is, how secure is the cloud? Is cloud actually safe? 
- [Enable Automation via Scripting](https://www.infrassist.com/blog/free-powershell-scripts/): Many organizations prefer automation not to reduce their staff count but because they want to do more with their existing staff. Enable Automation via Scripting and it can save time and reduce man-hours on repetitive tasks. The mundane IT tasks will not coincide with employees’ routine tasks. The admin can run a script and operate and execute a single operation for multiple workstations. A Script contains a launch point, a source code, variables and syntaxes which has binding values. 
- [Microsoft VIVA- The new Employee Experience Platform](https://www.infrassist.com/blog/microsoft-viva-exp/): Microsoft has always taken a step towards enhancing workplace collaborations and communications. A platter filled with tools that fulfil all your business needs that lets you stay in touch with everyone, ease collaborations and tools that enable every employee to receive constant updates, whether it be Microsoft Teams, SharePoint or OneDrive. Aligning with the idea of sharing and collaborating, Microsoft has come up with a new tool, a new product named Microsoft Viva. A platform designed to help people collaborate efficiently, gather knowledge, learn & engage. 
- [Lead Nurturing for MSPs](https://www.infrassist.com/blog/lead-nurturing-for-msps/): Do you reach out to a lot of leads but very few of them convert to sales? Do you feel your efforts go in vain? Many businesses feel that generating leads and convincing them is all there is, followed by the closure of the sale. Many often miss the main attribute in the sales cycle which is Lead Nurturing. This blog post is entitled to provide you with the knowledge you need in order to nurture your prospects/leads.  In simpler terms, Lead Nurturing is staying in touch with your prospective clients or your leads throughout the buyers’ purchase stages. 
- [What is a VPN Connection: A brief guide on Corporate VPN](https://www.infrassist.com/blog/what-is-a-vpn-connection/): For many, this term-VPN might have been unheard of, before the work-from-home situations arose. For others, this term would have been highly familiar already. VPN is an abbreviation for Virtual Private Network. This blog post will be focusing on Corporate VPN and not personal VPNs.
- [Customer Retention Strategies for MSPs](https://www.infrassist.com/blog/msp-customer-retention-strategies/): It is believed that “Acquiring a customer takes 5x the amount of effort than retaining an existing customer, which takes 1x the effort.” And this holds true for any business. Even in the case of MSPs, Customer Retention should be of high priority. Maintaining great cordial relationships with the customers goes a long way. The success rate of upselling to them is also greater. In short, new customers are important but the existing ones will be the ones that add the most value to your business.  
- [SSL Scanning](https://www.infrassist.com/blog/ssl-scanning/): Most of the traffic passing through your network firewall these days is over SSL (Secure Socket Layer) or HTTPS.  Which means that it is encrypted in nature. And at some point, all IT Admins and MSPs (Managed Service Providers) have come through a question from the client which needs DPI (Deep Packet Inspection) to be implemented to be able to get full visibility of the traffic. This blog talks about scanning SSL traffic.
- [ Why MSPs (Managed Service Providers) Should Consider Outsourcing?](https://www.infrassist.com/blog/why-msps-should-outsource-it-services/): The COVID-19 pandemic has made businesses work from home. An even bigger problem was faced by companies that relied heavily on on-premise systems. The pandemic made companies migrate to the cloud and made many adopt backup facilities. Surprisingly, remote working became the new norm. With the enormous number of companies transitioning to the cloud, the lockdown was a period of growth for MSPs (Managed Service Providers). For instance, new clients were onboard thereby increasing the workload. The inflow may have hampered productivity and that is when many MSPs started feeling the need to outsource.
- [Firewall Audit Checklist: All that you need to know](https://www.infrassist.com/blog/firewall-audit-checklist/): Stringent standards such as SOX, PCI-DSS, and HIPAA, are the reasons why network security audits are getting good coverage these days. Your network safety, business relationship with customers make you ensure that the network is secure even if you don’t need to comply with any of these standards. Firewall audits are one good way through which you can increase your chances of catching any threat or weakness present in the network security posture. They also help in ensuring that the security controls and policy controls are being reviewed. Our Firewall Audit Checklist is meant to ease the process for you.
- [Apple Integration with Azure Active Directory](https://www.infrassist.com/blog/apple-integration-with-azure-ad/): Apple Integration with Azure Active Directory- Apple has combined the capabilities of the Device Enrollment Program (DEP) and Volume Purchase Program (Apple VPP) to simplify managing Apple devices and apps to a single portal known as Apple Business Manager (ABM).  It provides additional control over the enrollment of devices, distribution of app and media licenses, and Apple program administrators. Apple Business Manager became publicly available in the spring of 2018 and is a natural consolidation of the Apple Volume Purchase Program (VPP) and Apple Device Enrollment Program (DEP) portals.
- [Key Benefits of RMM (Remote Monitoring and Management)](https://www.infrassist.com/blog/key-benefits-of-rmm/): The Remote Monitoring and Management (RMM) process help companies control their IT systems with locally installed applications that are monitored in real-time by remote service providers. Remote monitoring allows the IT team of the company to remain on top of incidents from wherever they are and uses automation to fill in the gaps. This process for IT maintenance allows businesses to focus on their core competencies, while IT experts monitor their systems. Here are some key benefits of an RMM Tool (remote network monitoring):
- [How to avoid Cybersecurity Risks during WFH in 2022](https://www.infrassist.com/blog/avoid-cybersecurity-risks-in-wfh/): The entire work from home model is being highly popular and a common practice around the world. This article will teach how you can avoid cybersecurity risks during WFH. As per the latest International Workplace Group report, 50% of employees globally are now working outside of their main office. While the model provides flexibility, improves productivity, promotes work-life balance, there are hidden risks that have the potential to create security issues in future. The biggest threat from the work from home model is that the company’s sensitive data is at risk.

## Pages
- [About us](https://www.infrassist.com/about-us/): Founded in 2016, Infrassist is an ISO 27001:2022 certified white label partner for MSPs looking to expand their service bandwidth and support capabilities. We offer a full suite of Managed IT and Professional Services designed carefully to help MSPs in scaling their business operations with confidence, without scaling costs and complexity.
- [Audits](https://www.infrassist.com/audits/): An RMM platform is a vital resource for MSPs as it adds to operational maturity and enhanced service delivery. That’s why configuring your RMM correctly is essential to maximizing your RMM investment and laying the foundation for scalability. Our adept engineers at Infrassist has extensive experience in auditing and fine-tuning different RMM platforms for maximum functionality and output based on industry-standard best practices recommendations.
- [Script Hub](https://www.infrassist.com/script-hub/): Explore our curated library of freshly crafted scripts to simplify your IT tasks - straight from the Infrassist Script Hub!
- [MSP Success Stories](https://www.infrassist.com/msp-success-stories/): Real stories, real results. Explore our MSP success stories.
- [MSP Case Studies](https://www.infrassist.com/msp-case-studies/): See how we've shaped challenges into effective solutions for our MSP partners. Join us on our journey of helping MSPs scale with carefully tailored solutions. And as you explore, discover how we can do the same for you.
- [Blog](https://www.infrassist.com/blog/)
- [Careers](https://www.infrassist.com/careers/): We are a mad freakin’ bunch, LITERALLY! Step into our world where being a little quirky is the norm. Whosoever joins us catches the vibe too – seriously, we’re not exaggerating. Our culture is beyond cool and our energy is infectious. Once you’re in, the culture will rub off on you without even realizing it. And that’s what we all like to celebrate – the effortless, impromptu camaraderie that happens on our premises.
- [Contact us](https://www.infrassist.com/contact-us/)
- [M365 Security & Compliance Implementation Services](https://www.infrassist.com/m365-security-compliance-implementation-services/): In today’s rapidly advancing digital business landscape, security and compliance are paramount. When it comes to conducting day-to-day business, M365 is the go-to cloud technology adopted by businesses worldwide for email, productivity, and collaboration. As organisations increasingly rely on cloud technologies like M365, it has become more important than ever to lead this digital transformation securely (and more so for MSPs) – by safeguarding digital assets and ensuring necessary regulatory adherence.
- [Managed M365 Admin Services](https://www.infrassist.com/managed-m365-admin-services/): The M365 suite is at the foundation of collaboration and productivity in most of the organizations. As an MSP, you recognize the importance of delivering secure and seamless M365 experience to your clients. This is where our specialized M365 admin services come in. We act as your extended team, providing tailored and expertly managed M365 support to your clients.
- [Microsoft Office 365 Migration Services](https://www.infrassist.com/microsoft-365-migration-services/): Leveraging our proven track record and in-depth expertise in Cloud Consulting & Professional Services, we offer comprehensive Microsoft 365 migration Services & solutions tailored specifically to support MSPs in alleviating the challenges associated with migrating to M365. Our tailored approach ensures minimal disruptions and smooth transition while empowering MSPs to establish value-driven partnerships with their clients.
- [Automation](https://www.infrassist.com/automation/): In the competitive realm of Managed Service Providers (MSPs), the ability to offer robust, efficient, and scalable solutions to clients is paramount. Automation plays a crucial role in this, enabling MSPs to streamline operations, reduce errors, and provide unparalleled service. At Infrassist, we specialize in offering white-labeled Cloud Consulting and Professional Services tailored for MSPs, particularly focusing on Microsoft 365 and Azure Cloud environments. With our expertise, you can confidently deliver top-tier automation solutions to your clients, enhancing their operational efficiency and satisfaction.
- [Microsoft Endpoint Manager Deployment Services](https://www.infrassist.com/microsoft-endpoint-manager-deployment-services/): As the way work happens has modernised beyond geographical barriers, empowering workforces with seamless access to data and devices has pretty much become a significant part of the modern workplace. Leveraging Microsoft Endpoint Manager, which is designed to meet this demand head-on, we enable workforces to operate fluidly by provisioning devices in a business-ready state, offering complete out-of-the-box experience and reducing IT admin overhead.
- [Azure Virtual Desktop Migration & Deployment](https://www.infrassist.com/azure-virtual-desktop-migration-deployment/): We live in an era of fast-paced digital transformation, and it is important for businesses to prepare themselves for continuous advancement. AVD deployment serves as a cornerstone in this pursuit. It liberates users from the confines of traditional desktop setups, enabling secure access to Windows desktop and business applications from anywhere, anytime, on any device.
- [Azure Infrastructure Solution Design & Deployment](https://www.infrassist.com/azure-infrastructure-solution-design-and-deployment/): It is a common predicament that businesses today are struggling by the constraints of legacy infrastructure. Relying on legacy systems can be a drain of time and money, limiting innovation and scale. In contrast to the challenges posed by legacy IT, cloud computing has emerged as a transformative force, which is no longer just an option, but a strategic imperative to thrive in this modern age.
- [Azure Cloud Migration Services](https://www.infrassist.com/azure-cloud-migration-services/): At Infrassist, our seasoned and experienced cloud engineers understand the nuances of Azure cloud migration and have had a proven track record of conducting more than 500+ migration projects successfully.
- [Managed Firewall Services](https://www.infrassist.com/managed-firewall-services/): In today’s modern landscape of relentless cyber threats, making the network defenses rock-solid is more important than ever and more so as an MSP committing full-scale IT support to its customers. Firewall administration is a way to consistently seal vulnerabilities and uphold optimum performance, availability, and security of your clients’ network infrastructure.
- [RMM Admin](https://www.infrassist.com/rmm-services/): Drawing from the audits performed by Infrassist, over 90% of the MSPs fail in utilizing the full potential of their RMM platforms.
- [POD](https://www.infrassist.com/pod/): We have a solution to this – POD Managed Team Support
- [Managed Help desk Services](https://www.infrassist.com/managed-help-desk-services/): At Infrassist, we have made it our mission to transform the way MSPs navigate their day-to-day challenges so that we can take the major support stress off their plate. Our dedicated managed help desk services are designed to help MSPs in addressing these pain points head on. We offer 24/7 help desk assistance for MSPs as an extension of your in-house team so that you can reclaim your service excellence and customer satisfaction.
- [NOC Services for MSPs](https://www.infrassist.com/noc-services-for-msp/): As your trusted ‘growth’ partner, we offer 24/7 outsourced NOC services so that MSPs can set the base for robust, reliable, and responsive back-end operations without the overhead—fully managed, white-label, and always on support. Our MSP-trained techs bring deep operational acumen and L1 to L3 technical capabilities to master customer support demands.
- [Home](https://www.infrassist.com/): At Infrassist, we do not just provide talent solutions for MSPs; we are all IN. We are your partner, your behind-the-scenes support team. We align your objectives and SLAs with our technical expertise and operational acumen to seamlessly integrate into your MSP journey.

## Script Hub
- [Display Folder Sizes Under a Specific Drive or Directory](https://www.infrassist.com/script-hub/display-folder-sizes-under-a-specific-drive-or-directory/): This PowerShell script is designed to retrieve and display the sizes of all folders within a specified drive or directory. It calculates the folder sizes recursively and provides the output in text file or tabular format, making it ideal for analyzing storage usage in NTFS file systems.
- [Find Admin Users and Roles Script](https://www.infrassist.com/script-hub/find-admin-users-and-roles-script/): This PowerShell script retrieves users with admin roles and their respective role details, then exports the data to a CSV file.
- [Export All Group Membership](https://www.infrassist.com/script-hub/export-all-group-membership/): This PowerShell script retrieves all group memberships and exports the group and member details to a CSV file.
- [Cleans up Linux servers](https://www.infrassist.com/script-hub/cleans-up-linux-servers/): ,,,
- [MSOLROLE-Licensing](https://www.infrassist.com/script-hub/msolrole-licensing/): This script will verify the license value for Company Administrator
- [Uninstall Teams](https://www.infrassist.com/script-hub/uninstall-teams/): This script will Microsoft uninstall teams silently when manually not possible. effective with Intune and RMM.
- [RDP File Deploy](https://www.infrassist.com/script-hub/rdp-file/): This script will deploy RDP file on users desktop with custome configuration, user need to edit this script as per his preference and it works great with Intune and RMM tools
- [Password Expiration Policy Microsoft](https://www.infrassist.com/script-hub/password-expiration-policy-microsoft/): This script will show us the validity period of password Expiration policy
- [Modern authentication is Allowed/Blocked for skype business](https://www.infrassist.com/script-hub/modern-authentication-is-allowed-blocked-for-skype-business/): Using this script, we can Validate the Morden authentication is allowed or not for skype business accounts.
- [Morden authentication is set to block for SharePoint online apps](https://www.infrassist.com/script-hub/morden-authentication-is-set-to-block-for-sharepoint-online-apps/): This script will let us know that the Morden authentication is set to block or not for SharePoint
- [PowerShell Script to Install Printer on Remote Location](https://www.infrassist.com/script-hub/powershell-script-to-install-printer-on-remote-location/): This script is used to install printer via GPO, we can also deploy this script via RMM tool.
- [Disable Calendar Sharing with External Users](https://www.infrassist.com/script-hub/disable-calendar-sharing-with-external-users/): This script Detail disables the calendar sharing with External users.
- [Office 365 Password Policy for 90 Days](https://www.infrassist.com/script-hub/office-365-password-policy-for-90-days/): This PowerShell Office 365 Password Policy script for set password expiration policy in O365 for 90 days.
- [How to Hide User from Global Address List](https://www.infrassist.com/script-hub/global-address-list/): This script Removes the user from all Azure AD groups, all Teams, and all Distribution groups, Hides the user from the Exchange Global Address List , Converts the user to a shared mailbox, Removes the licenses, and prints which license it removed for canceling
- [Export Distribution list Members From PowerShell](https://www.infrassist.com/script-hub/export-distribution-list-members-from-powershell/): The attachment is a Export Distribution list Members From PowerShell script to view and export how many groups there are in the Exchange Admin Center and how many users are in each group. It can also be exported if you want to see one group of users.Run the command given below in the mail then run the script.
- [Import Contacts in Office 365](https://www.infrassist.com/script-hub/import-contacts-in-office-365/): This PowerShell Script lets you import contacts in Office 365. You need Global Admin access to perform this Office 365.
- [Fetch O365 Mailbox Retention Policy Details](https://www.infrassist.com/script-hub/fetch-o365-mailbox-retention-policy-details/): Get all the office 365 mailbox retention policy detail in MS Excel
- [Enable/Disable MFA for Users](https://www.infrassist.com/script-hub/enable-disable-mfa-for-users/): This PowerShell Script will help you enable or disable MFA in Office 365 for a single user and multiple users
- [Create Local User PowerShell](https://www.infrassist.com/script-hub/create-local-user-powershell/): Create a local Admin User in the device with a pre-defined password using this PowerShell Script. You can later change the username and password both. The user will then be a part of the administrator group.
- [AD User Logon Report](https://www.infrassist.com/script-hub/ad-user-logon-report/): This PowerShell Script will give you an output that shows the Active Directory User logon report. The output would have details of the type of login (remote or local), the date, status of login (failed or successful login), username, workstation name and the IP from where they have logged in
- [AD Group Changes](https://www.infrassist.com/script-hub/ad-group-changes/): Once you run this PowerShell Script, it'll give you an output where it shows the users that have been created and the user accounts that have been deleted.
- [List of missing Windows Updates](https://www.infrassist.com/script-hub/list-of-missing-windows-updates/): Once you run this PowerShell Script, it'll give you an output where it shows how many Windows updates have been missed, the last installed update and its date and time also.
- [Customized Event based Script for Altaro Physical Backup Software](https://www.infrassist.com/script-hub/altaro-backup-status/): There was one script requirement from one of our clients based on the Altaro Physical Backup Software product and they needed an event base script out of it as below.
- [Weekly Maintenance](https://www.infrassist.com/script-hub/weekly-maintenance/): This PowerShell Script does the weekly maintenance for you and all the devices in your domain. The Weekly Maintenance includes creating a restore point, deleting temp files, emptying temp folders and run a fun disk cleanup.
- [Add Bulk Aliases in Shared Mailbox](https://www.infrassist.com/script-hub/add-bulk-alias-in-shared-mailbox/): This PowerShell Script lets you add multiple/ bulk aliases in a Shared Mailbox. It will take up aliases based on the CSV file that you mention.
- [E-mail notification when new user gets added (Script 2) – PowerShell Script](https://www.infrassist.com/script-hub/e-mail-notification-when-new-user-gets-added-script-2-powershell-script/): This is E-mail notification when new user gets added Script 2. The email ID you mention will get an email every time a new user gets added to the domain.
- [E-mail notification when new user gets added (Script 1) – PowerShell Script](https://www.infrassist.com/script-hub/e-mail-notification-when-new-user-gets-added-script-1-powershell-script/): This is E-mail notification when new user gets added (Script-1) of a two-part Script. The email ID you mention will get an email every time a new user gets added to the domain.
- [E-mail notification when new device gets added (Script 2) – PowerShell Script](https://www.infrassist.com/script-hub/e-mail-notification-when-new-device-gets-added-script-2-powershell-script/): This is part 2 of a two-part Script. The email ID you mention will get an email every time a new device (a new computer account) gets added to the domain.
- [E-mail notification when new device gets added (Script 1) – PowerShell Script](https://www.infrassist.com/script-hub/e-mail-notification-when-new-device-gets-added-script-1-powershell-script/): This is part 1 of a two-part Script. The email ID you mention will get an email every time a new dev (a new computer account) gets added to the domain.
- [Fetch all O365 details](https://www.infrassist.com/script-hub/fetch-all-o365-details/): By running this script, you can set parameters and fetch any data you need from all the groups present in O365, at once.
- [Get MFA status Report of all Users](https://www.infrassist.com/script-hub/get-mfa-status-report-of-all-users/): Use this script to get the status report of all user’s under your Office 365 tenants who have enabled Multifactor authentication (MFA).
- [Microsoft Customer Agreement Acceptance Script](https://www.infrassist.com/script-hub/microsoft-customer-agreement-acceptance/): This script lets you get Microsoft Customer Agreement (MCA) acceptance programmatically for all tenants registered under Cloud Solution Provider (CSP). No need to check each customers' MCA acceptance details one by one, the script will provide you with a list of all customer's MCA status at once.
- [Password Reset PowerShell Script](https://www.infrassist.com/script-hub/password-reset/): The Global Admin on an M365 account can run this script and prompt multiple users for a password reset in one go. Reset for a single user can also be executed through this script.
- [Get DKIM/DMARC/SPF records for Microsoft CSP client’s tenants](https://www.infrassist.com/script-hub/get-dkim-dmarc-spf-records/): Microsoft's Cloud Solution Provider (CSP) uses a CSP portal to access clients’ tenants. This script will fetch the tenant IDs through the CSP credentials. Then it will extract details of all the verified domains within each tenant. Lastly, it will check DKIM, DMARC and SPF txt record details of the tenant's verified domains and create a get_result.txt file that contains all the details within the same folder.
- [Automate Outlook User Profile Creation](https://www.infrassist.com/script-hub/automate-outlook-user-profile-creation/): The script will run on the user machine and create a new profile in "O365". It will then close the outlook application and reopen with the new user profile
- [Altaro VM ‘Backup Failed’ Notification](https://www.infrassist.com/script-hub/altaro-backup-failed-notification/): The script will send email notification for failed Altaro backups on Windows Virtual Machine to the admin mentioned in the script
- [Bulk User creation in Active Directory](https://www.infrassist.com/script-hub/bulk-user-creation-in-active-directory/): There will come a time when you have to create numerous user profiles in an Active Directory. Your organization has all data stored in a .csv file and you want to import it to the AD; instead of manually typing each data, this script can help you create the data in your on-premises AD, at once
- [Install Sentinel One to your Windows](https://www.infrassist.com/script-hub/want-to-install-sentinel-one-to-your-windows/): Here is the command to install Sentinel One in your system. The script will run and install it silently. You can modify the script syntax as per your need
- [Upgrade your Current Windows Build to the Latest](https://www.infrassist.com/script-hub/upgrade-your-current-windows-build-to-the-latest/): Not running on the latest Windows version? This script would help you upgrade your Windows Systems to the latest build
- [Application Installation](https://www.infrassist.com/script-hub/application-installation/): If you are planning to install a software/application and you have 100+ systems in your organization, installing it one by one or asking everyone to install it on their own systems individually will take up their time. With this script, you can avoid the hassle by installing the application on all systems, silently and at once
- [Disk Drive Cleanup using PowerShell](https://www.infrassist.com/script-hub/disk-drive-cleanup-using-powershell/): Many users are facing the issue of reduced storage space in their C:\ and it is hampering system performance and speed. This PowerShell script will help you to deleted unnecessary/ unwanted files and folders from the system
- [Delete Unwanted Windows Users’ Profile from the System](https://www.infrassist.com/script-hub/delete-unwanted-windows-users-profile-from-the-system/): Have multiple users been moved from or left your organization but their user profiles are still active? With this script, you can delete User Profiles that have remained inactive for X number of days
- [Log Off Windows Users that are Logged In](https://www.infrassist.com/script-hub/log-off-windows-logged-in-users/): Let’s assume one of your users has wrapped up work for the day but has not logged out from his system. The need for maintenance arises but there are quite a few users in the network that are logged in. In a scenario like this, to centrally log off these users, you can run this script
- [Want to start/stop/restart a particular Windows Service?](https://www.infrassist.com/script-hub/want-to-start-stop-restart-a-particular-windows-service/): This script will start Windows Services. If necessary, the script can be modified to stop, or even Restart a service

## Case Study
- [Diagnosing and Resolving a  Mysterious Slow Wi-Fi Issue  in a TP-Link PoE Network](https://www.infrassist.com/case-study/diagnosing-and-resolving-a-mysterious-slow-wi-fi-issue-in-a-tp-link-poe-network/): At Infrassist, we often encounter complex IT and networking challenges in small to mid-size business environments. One such interesting case involved a customer facing severely degraded Wi-Fi speeds despite having upgraded to high-end networking gear. What appeared to be a standard access point installation issue turned into a deep-dive into hardware behaviour and switch-level configurations. Here’s how we uncovered the real problem, fixed it, and optimized the guest network without touching VLANs.
- [SharePoint Online as a  Document Management System](https://www.infrassist.com/case-study/sharepoint-online-as-a-document-management-system/): Infrassist Technologies was engaged to implement SharePoint Online as a Document Management System (DMS) for the legal team of a UN-backed public health organization in Geneva, Switzerland.
- [Enhancing Data Protection with Microsoft Purview and Sensitivity Labels](https://www.infrassist.com/case-study/enhancing-data-protection-with-microsoft-purview-and-sensitivity-labels/): Infrassist has provided a solution to a leading non-profit organization based in Geneva to strengthen their data protection within their Microsoft 365 tenancy. The project focused on leveraging Microsoft Purview's Information Protection capabilities to identify and classify sensitive information across their digital estate, including OneDrive for Business, SharePoint Online, Teams, and Microsoft Exchange Online.
- [Design Intranet Portal and Document Management System with SharePoint Online](https://www.infrassist.com/case-study/design-intranet-portal-and-document-management-system-with-sharepoint-online/): Infrassist Technologies Pvt Ltd is engaged to conduct a thorough assessment of the SharePoint environment of a Brisbane-based Facilities Management Company.
- [Automation of Business Workflows Using Microsoft Power Platform](https://www.infrassist.com/case-study/automation-of-business-workflows-using-microsoft-power-platform/): Infrassist is providing a solution to a prominent non-profit organization in Geneva, to automate a key business workflow. This healthcare non-profit organisation required an automated solution for generating reports that verify the presence of files within specific pre-defined subfolders in their SharePoint Online environment.
- [Solution Design and Building Implementation – O365 Tenant and AD Migration](https://www.infrassist.com/case-study/solution-design-and-building-implementation-o365-tenant-and-ad-migration/): Our valued MSP Partner from Australia has engaged us, Infrassist Technologies Pvt. Ltd. to provide professional services to their end customer, VA*. They wanted our help in the implementation of a host of services such as Microsoft Endpoint Manager, Intune for O.S. updates (for mobile devices only), Application installation, Device configuration profiles & Endpoint security, PowerShell script to remove all users from local administrator group and set as a standard user, Compliance policies, Conditional access policies etc.
- [Application Modernization – On-Premise SQL to Azure SQL](https://www.infrassist.com/case-study/application-modernization-migrate-your-on-premises-sql-to-azure-sql-pdf/): ABC Housing* being in the real estate industry provides a wide range of easy housing solutions. They mainly work towards achieving stability and development of the society. Their focus is on high quality, effective costs and providing the required services in coordination with the various categories of society, under distinguished leadership, creative talents and developed systems as well as using the best international practices.
- [Deployment of Microsoft Identity Manager to Synchronize User Identity Information from Oracle EBS to Active Directory](https://www.infrassist.com/case-study/microsoft-identity-manager-jec-technologies/): this case study to understand how this implementation facilitated a cohesive integration, significantly reducing the onboarding complexities and enhancing IT functioning efficiency.
- [Migration of Users’ Mailboxes & Data from GoDaddy Subscribed Office 365 tenant to Microsoft Office 365 CSP Tenant](https://www.infrassist.com/case-study/migration-of-users-mailboxes-data-from-godaddy-subscribed-office-365-tenant-to-microsoft-office-365-csp-tenant/): Delve into this comprehensive case study to understand how our strategic solutions bridged the gap, ensuring a smooth transition and optimum utilization of Office 365 for better collaboration and data consolidation.
- [Techtron delivers comprehensive IT solutions with efficiency added by Infrassist](https://www.infrassist.com/case-study/techtron-delivers-comprehensive-it-solutions-with-efficiency-added-by-infrassist/): Techtron is a Cape Town and Gauteng-based technology firm focused on providing managed IT services and consultancy to organizations that need support with their IT infrastructure, including desktops and laptops, servers, networking equipments, and software. Founded in 2004, Techtron provides solutions to real-world IT problems by integrating industry standard solutions or creating customized solutions to meet their customers’ requirements.
- [SB Partner Kaseya VSA Audit Report](https://www.infrassist.com/case-study/sb-partner-kaseya-vsa-audit-report/): SB Partners pride themselves with having Expertise on cloud solutions and 24/7 support, Flexibility to adapt to the customers need and Proximity to customers being based in Brussels, Belgium.
- [RDS Server (Deployed as a VM under Citrix Xen Hypervisor) Migration to Azure Cloud](https://www.infrassist.com/case-study/rds-server-deployed-as-a-vm-under-citrix-xen-hypervisormigration-to-azure-cloud/): The Objective: Migration of Citrix VMs under Citrix Hypervisor from onpremises to Microsoft Azure.
- [Migration of Data from Windows 2016 Essentials Server to Citrix Share File Cloud Service](https://www.infrassist.com/case-study/migration-of-data-from-windows-2016-essentials-server-to-citrix-share-file-cloud-service/): IT Logic is an Australian based MSP that provides hardware, software and services to the small to medium size business space.
- [Setting up MSSQL Replication for High Availability & Redundancy](https://www.infrassist.com/case-study/setting-up-mssql-replication-for-high-availability-redundancy/): We rectified all errors / warnings with Snapshot generation till application of same to Development Subscriber Node along with provisioning few of Views & User Defined Functions manually on Dev SQL Server.
- [Server Migration from Windows Server 2008 R2 to Windows Server 2019 using Swing Migration](https://www.infrassist.com/case-study/server-migration-from-windows-server-2008-r2-to-windows-server-2019-using-swing-migration/): There were two possible approaches to conduct this server migration, an in-place upgrade and Swing Migration. The in-place upgrade approach is more error prone since it requires a two-step upgrade to 2019 from 2008 and we have to take application & driver incompatibles in consideration. Hence a Swing Migration Approach was opted, for a seamless migration which is also the recommended approach by Microsoft.
- [Migration from SharePoint 2016 Document library to SharePoint Online](https://www.infrassist.com/case-study/migration-from-sharepoint-2016-document-library-to-sharepoint-online/): The customer was using hosted on-premises SharePoint 2016 server for their document storage, collaboration and intranet portal. Users' personal files were also residing on a Windows File Servers hosted in their LAN environment & mounted as a network drive on their workstations.
- [Installation of New Microsoft Exchange 2016 Server](https://www.infrassist.com/case-study/installation-of-new-microsoft-exchange-2016-server-2/): Microsoft does not support direct migration from Exchange 2010 server to Exchange 2019 server, they found difficulties in running it on direct server. That is where team Infrassist extended the arm of help with a solution; in which, we divided the whole process into two phases; Phase-1 migration from Exchange 2010 server to Exchange 2016 server and Phase-2 migration from Exchange 2016 server to Exchange 2019 server.
- [Exchange 2016 – O365 Hybrid Migration](https://www.infrassist.com/case-study/exchange-2016-o365-hybrid-migration/): Microsoft Native Hybrid Exchange Migration: Leverage Microsoft native methods for migrating all users’ mailboxes along with exchange configuration to Office 365, without the need for any extra application deployment under users’ devices for reconfiguring their outlook profiles. This approach was opted for flawless delivery of this project & again it is a recommended way to do so by Microsoft as well.
- [Sophos Central Synchronized Security](https://www.infrassist.com/case-study/sophos-central-synchronized-security/): Discover how the strategic deployment of Sophos Central Synchronized Security transformed Aktiv Software's network landscape, mitigating bandwidth issues and enhancing control.
- [SharePoint Online Intranet Portal Development & Single Sign-on Integration for Apps](https://www.infrassist.com/case-study/sharepoint-online-intranet-portal-development-single-sign-on-integration-for-apps/): Ornate Technologies is a non-governmental organization based in Geneva; Switzerland Their aim is to provide CARDIOVASCULAR HEALTH FOR EVERYONE.
- [Windows Autopilot and Intune Proof of Concept Deployment for Windows and Mac OS Devices](https://www.infrassist.com/case-study/windows-autopilot-and-intune-proof-of-concept-deployment-for-windows-and-mac-os-devices/): Yearin is currently running an on-premises AD environment with user identities synchronized to Azure Active Directory using Azure AD Connect (DirSync). They are also using office 365 for emails & Office Apps. The objective of this project was to provide Windows autopilot proof of concept, Deployment, Discovery, and best-recommended setting as per CIS Standards by reviewing their existing Autopilot deployment profiles & Intune Policies configuration.
- [AD Server Restructure and Domain Remediation](https://www.infrassist.com/case-study/ad-server-restructure-and-domain-remediation/): There are two customers: AigleSoft* and Axiom*. AigleSoft wanted our help to move their Domain Controller, DNS & DHCP role to Axiom by creating new virtual machines under the Axiom Hyper-V host with an additional VM to replicate the AigleSoft domain controller and decommission their existing AigleSoft Hyper-V host. Here's how Infrassist Technologies helped them in the implementation of all above needs.
- [Microsoft Endpoint Manager – Intune MDM Deployment](https://www.infrassist.com/case-study/microsoft-endpoint-manager-intune-mdm/): The end customer, VA* wanted our help in the implementation of a host of services such as Microsoft Endpoint Manager, Intune MDM Deployment for O.S. updates (for mobile devices only), Application installation, Device configuration profiles & Endpoint Security, PowerShell script, compliance policies, conditional access policies, etc. Here's how Infrassist Technologies helped them in the implementation of all their above needs.
- [Google Workspace (formerly G Suite) to Microsoft 365 Migration](https://www.infrassist.com/case-study/google-workspace-migration-to-microsoft365/): The college is currently running an on-premises Active Directory domain environment for centralized identity & device management for all their employees & devices. Also, they are using Google Workspace for their emails, files & Office apps. One of our MSP Clients engaged Infrassist where we were asked to provide professional services for the migration of the college’s Google Workspace email (users’ mailboxes) & file data (Google Drive & Shared Drive) to Microsoft 365 Cloud Platform for meeting enhanced productivity, collaboration, security & compliance requirements.
- [M365 Audit – CIS Benchmark](https://www.infrassist.com/case-study/m365-audit-cis-benchmark/): Hexas IT Solutions* is a Managed Services Provider based in Munich, Germany & is a trusted partner for System Administration, server deployment/Integration & IP Telephony. They use the most up-to-date monitoring tools to continuously monitor their clients' business processes, ensuring the quickest response times when repairing any issues or processing tickets for the stabilization and continuation of their customer’s IT systems.
- [On-premises Windows Server to Azure file share](https://www.infrassist.com/case-study/on-premise-server-to-azure-file-share/): The end customer ABC* is a company that sells and pawns quality second hand goods. It has four locations in South Africa and all four locations has AD-DNS & GC servers. They are running on an on-premises Windows Server 2012 R2 & Windows Server 2016. ABC* wants to move their File Servers to cloud with Azure File Share. Also, ABC* has created a VM called Pastel on Azure portal with the same AD-DNS & GC role. All four sites interconnected with MPNL line and Azure VM connected with Azure VPN gateway with company’s firewall.
- [Zero Touch Deployment for Apple Devices](https://www.infrassist.com/case-study/zero-touch-deployment-for-apple-devices/): Apple iPhone OS/iPad OS devices were neither being procured directly from apple nor from an authorized reseller supporting Apple Automated Device Enrollment (ADE) program leading to no devices were onboarded under Apple Business Manager which is a must pre-requisite for zero touch deployment using ABM & Intune MDM Integration. An alternative workaround solution was provided to customer for manually onboarding Apple Devices (iOS/iPad OS) under Apple Business Manager using Apple Configurator 2 app on Mac OS.
- [Azure Information Protection – Protect Sensitive Information](https://www.infrassist.com/case-study/azure-information-protection/): Azure Information Protection (AIP)- A cloud-based solution that enables organizations to classify data (Files & Emails) by applying labels & uses the Azure Rights Management service (Azure RMS) to protect same. AIP is part of the Microsoft Information Protection (MIP) solution and extends the labeling and classification functionality provided by Microsoft 365.
- [Windows Autopilot Proof of Concept](https://www.infrassist.com/case-study/windows-autopilot-poc/): The objective of this project was to provide Windows autopilot Proof of Concept, Deployment, Discovery and propose the best recommended settings by reviewing their existing Autopilot profiles configurations.
- [Data Migration to SharePoint Online](https://www.infrassist.com/case-study/data-migration-to-sharepoint-online/): Migrate all file shares data to SharePoint Online
- [Intune MDM](https://www.infrassist.com/case-study/intune-mdm/): Homme bound was running on-premises Active Directory domain environment & was using Microsoft 365 for email and Office apps along with synchronized on-premises identities in Office365.

## Success Stories
- [MicroRentals | MSP Success Stories](https://www.infrassist.com/success-story/microrentals-msp-success-stories/): Brian, the owner recently bought MicroRentals which was owned by someone else. Since he is unfamiliar with the process, he needed guidance in forging their way to get into the Managed Services Market and set a strong foot in it. They were looking for a trusted IT implementation partner and that is when they approached us, Infrassist via a referral.
- [Cymax Pty Ltd | MSP Success Stories](https://www.infrassist.com/success-story/cymax-pty-ltd-success-story/): Cymax Pty Ltd is expanding. They needed skilled and experienced resources and engineers that could work for them at cost-effective pricing. They were also looking for a team that provided them with backend technical support to cover up for holidays.
- [Vertech IT Services | MSP Success Stories](https://www.infrassist.com/success-story/vertech-it-services/): Vertech onboarded 2 new clients after their 3-month long association with Infrassist. The benefit for Vertech has been that they can engage their in-house IT Engineers to go and provide on-site support. They have seen better scalability and flexibility. Know how we helped our valued MSP Partner from Auckland- Vertech, scale their IT business. Here is their MSP Success Story.
- [Support Wizard | MSP Success Stories](https://www.infrassist.com/success-story/support-wizard/): Here is the MSP Success Story of how Infrassist helped its valued MSP Partner from London- Support Wizard, successfully scale their IT business. They partnered with us as they needed a dedicated IT engineer to support and work in alignment with their tech team.
- [ClixOn IT Services | MSP Success Stories](https://www.infrassist.com/success-story/clixon-it-services/): Read the journey of how we helped our valued MSP Partner from Belgium- ClixOn IT Services successfully scale their MSP IT business. We started off with the NOC Advanced Package after which their Staff had more to focus on more important things.