WHO WE ARE
A Trusted ‘Growth’ Partner for MSPs!
Founded in 2016, Infrassist is an ISO 27001:2013 certified white label partner for MSPs looking to expand their service bandwidth and support capabilities. We offer a full suite of Managed IT and Professional Services designed carefully to help MSPs in scaling their business operations with confidence, without scaling costs and complexity.
Through 150+ MSP engagements globally, Infrassist has had a deep exposure in managing organizational infrastructure and IT process domains. Backed by a founding team deeply rooted in the MSP industry and a team of 70+ certified engineers, we intend to assist MSPs in attaining peace of mind and profitability knowing that we have got their back as and when they need us.
What sets us apart? We Grow Through Lasting Partnerships
Our first employee and our first customer is still with us since our inception
We boast an 80% year-on-year retainer rate
We have a track record of MSP engagements lasting a minimum of 2 years.
Established strategic partnerships with discerning MSP customers.
Why partner with us? Our Values Shape Our Approach
Transparency and integrity are at the core of our foundation. We would rather choose to be straightforward than impressive, and we maintain high ethical standards in all our enagagements and aspirations
Our approach combines technical + experiential perspective. We understand the challenges our MSP partners face and provide support not just on technical grounds, but with a genuine desire to see them thrive.
We measure our success by the success of our partners. We are dedicated to understanding and achieving their definitions of success, even if it requires extra effort on our part.
We view ourselves as an extension of your team. We take full accountability for the outcomes and solutions we deliver, meeting client expectations on behalf of our MSP partners.
Our founding team has a combined experience of 75+ years in the MSP industry with a deep understanding of the cultural nuances involved, making us exceptionally equipped to handle any challenge.
Meet Our Founding Team
Our Founders Have Been at the Forefront of the MSP Landscape Long Before it Became Mainstream! Our Foundation is Built on Their Deep-Rooted Expertise and Years of Experience.
Nirav Shah
Director of Technical Excellence
Alkesh Soneji
Director of Business Growth
Alkesh is more of a ‘Director of Roast Club’ at Infrassist. He keeps us all bonded better – sometimes diplomatically so, sometimes through plain humour. He’s got infectious resilience and growth energy that you can’t resist.)
Devang Mehta
Director of Operations & Client Success
Devang is the cooler one and a breeze to chat with. Talk about trends – he’s always on top of it. You’ve a topic in mind – got a question – Devang mostly has a befitting response and motivating examples to go with it.
Milan Ramani
Director of Professional Services
Milan loves everything Professional and Premium. He’s got standards – he strives nothing less than excellence - and he goes above and beyond to live up to it. If it’s top-tier, it’s Milan style.
Behind the Screens, Beyond the Ordinary
Meet the Humans of Infrassist
At Infrassist, we do not just provide talent solutions for MSPs, we are all IN!
“We’re looking at DOUBLING the help next year.”
If I was to describe our partnership with Infrassist, I would use the word TRUSTWORTHY. Infrassist was able to create a lot of value to InterHyve in many ways with the impactor team which is able to go into projects we weren’t able to do otherwise. We’re looking at DOUBLING the help next year.
Straightforward and sweet – that’s Nirav (ironic combination, right?). He would rather keep it real than be impressive and he adds that to our company ethos. A fitness-enthusiast through and through, he doesn’t miss a chance to share his energy and passion for staying fit.